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Full Description
Room service is a hotel amenity for ordering food and drink to guest rooms. This book is a comprehensive text for managing and improving the quality of room service in the hospitality industry. It provides practical tips and strategies for creating efficient room service operations that meet and exceed guest expectations. Whether you're a hotel manager or a food service professional, this book is an essential resource for optimizing your room service operations.
Contents
Chapter 1 Introduction to Room Service Management
Chapter 2 Resources Management in Room Service
Chapter 3 Food and Beverage Servicing in Rooms
Chapter 4 Quality Control and Customer Satisfaction in Room Service
Chapter 5 Room Service in Luxury and Budget Hotels
Chapter 6 Staffing and Training in Room Service Management
Chapter 7 Challenges of Room Service Management
Chapter 8 Current and Future Trends in Room Service Management
