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Full Description
"Stop the Shift Show" is an essential guide for managers and business owners looking to transform their hourly workforce into a top-performing super team.
This book offers practical strategies and techniques for effectively managing and coaching hourly workers, including:
Determining your managerial style and avoiding common mistakes
Building trust with your team to create a positive work culture
Motivating employees to perform at their best and go above and beyond
Developing effective coaching techniques to help team members grow and improve
Creating a sense of purpose and ownership among employees to foster a high-performing team
Overcoming common challenges in managing hourly workers, such as turnover and scheduling issues
Whether you're new to management or an experienced leader, "Stop the Shift Show" provides valuable insights and actionable advice to help you elevate your team's performance and drive success for your business. With its engaging writing style and real-world examples, this book is a must-read for anyone looking to build a high-performing team in today's competitive marketplace.
Contents
IntroductionPart 1: Preparing to Manage for Top Performance
Chapter 1: The Manager's Role in the Shift Show
Chapter 2: What Kind of Manager are You?
Chapter 3: Understanding Your Team & Increasing Your Influence
Part 2: Building Your Top-Performing Team
Chapter 4: Designing Your Culture
Chapter 5: Operationalizing Your Culture
Chapter 6: Staffing Part 1: Attracting Top Performers
Chapter 7: Staffing Part 2: Identifying Top Performers
Part 3: Coaching for Top Performance
Chapter 8: 30-Second Leadership
Chapter 9: Coaching in the Green & Yellow
Chapter 10: Coaching in the Blue
Chapter 11: Coaching in the Red
Chapter 12: Putting 30-Second Leadership to Work
Part 4: Maintaining Top Performance
Chapter 13: Motivating Your Team
Chapter 14: Measuring Performance & Satisfaction
Chapter 15: Final Thoughts
Acknowledgements
About the Author
Index
