Full Description
Without lawsuits, Structured Negotiation has led to settlement agreements with Bank of America, Walmart, CVS, Major League Baseball, Anthem, Weight Watchers, and a host of other organizations. Settlements with the City and County of San Francisco, Houston's Metropolitan Transit Authority, and Massachusetts General Hospital demonstrate the process is also a viable litigation alternative for disputes in the non-profit and public sector. Lawsuits play an important role in moving society forward. But the legal profession and the public it serves deserve less costly, less stressful, and more cooperative alternatives. Clients need a forum where stories matter and they can feel heard. Would-be defendants need a process that allows them to do the right thing without having to first prove there is no problem to begin with. Readers will learn: *How to write an opening letter that invites participation; *How to establish ground rules;*How to hold collaborative meetings and bring in experts without discovery battles; *How to give clients a meaningful role that respects their expertise and builds relationships.
Contents
Chapter 1 The Structured Negotiation Roadmap 7 Chapter 2 The Language of Structured Negotiation 15 Chapter 3 Is Structured Negotiation the Right Strategy 25 Chapter 4 Are Claimants Ready for an Alternative Process 35 Chapter 5 Write an Invitation to Negotiate 47 Chapter 6 Structured Negotiation Ground Rules 59 Chapter 7 Discovery Alternatives in Structured Negotiation 73 Chapter 8 Experts in Structured Negotiation 91 Chapter 9 Overcoming Obstacles During a Negotiation 103 Chapter 10 Protecting the Negotiation Landscape 111 Chapter 11 Adding Claims, Claimants, and New Relief 121 Chapter 12 Drafting Strategies 131 Chapter 13 Negotiating About Money 149 Chapter 14 Media Strategies 157 Chapter 15 Monitoring and Enforcing Settlements 165 Chapter 16 Cultivate the Structured Negotiation Mindset 179 Conclusion Widening the Tent 195 Appendix 1 Template for A Structured Negotiation Opening Letter 197 Appendix 2 Sample Ground Rules Document 201 Appendix 3 The Elements Come Together: Structured Negotiation With Major League Baseball 205 Endnotes 213 Index 219
