- ホーム
- > 洋書
- > 英文書
- > Business / Economics
Full Description
There are numerous books on how to improve your communication and leadership skills that are based solely on theory. This is not one of them. This how-to guide employs an empirical approach to meaningful improvement and aims to help you to leverage your own observations, assessments, experiences, and learning experiments, not just ours as the authors.
The first section deals with building better behavior-based communication skills, while working on fixing your mental wheel ruts (reinforcing negative behaviors that you find yourself performing over and over again). The communications section details how to listen better, build relationships, give and receive feedback, and mine disagreements for value, among other topics. The second section on leadership describes effective leadership in the virtual environment, building great work teams, and coaching for success. The final section combines your communication and leadership improvement areas into a focused transformation plan.
Contents
Chapter 1: Communicate, Lead and Transform
Chapter 2: Failing to Communicate Is Not an Option
Chapter 3: Who Are You? Your Personality Traits
Chapter 4: Listen Better to Succeed
Chapter 5: Receiving and Giving Feedback — Are You Ready?
Chapter 6: Every Relationship Has Value
Chapter 7: Consequential Communication
Chapter 8: Mining Disagreements for Value
Chapter 9: Presenting Is Leading
Chapter 10: Lead to Succeed
Chapter 11: Team Dynamics
Chapter 12: Coaching for Success
Chapter 13: Good Teams to Great Teams
Chapter 14: Transformation: Develop Your Plan—Make It Happen
Appendix A: The Johari Window
Appendix B: Relationship-Building Tool
Appendix C: Multi-Criteria Decision Tool
Appendix D: Goals, Planning, and Metrics Templates
Appendix E: Example: Team Ground Rules
Appendix F: Facilitation Guide
Index
