Full Description
Etiquette Rules! succinctly explains everything you need to know to successfully maneuver the world today; from properly serving high tea, to giving the perfectly tasteful toast.We need only to look around our communities or visit social media to know there is an etiquette crisis. With rudeness rampant and civility on life support, it's time for of us to take a hard look at ourselves to determine if we are contributing to the problem or combating it.Enter: Etiquette Rules! A Field Guide to Modern Manners, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy while we work, play, drive, dine, and shop in our physical and virtual communities.Etiquette Rules!jettisons the old-school notion that etiquette is nothing but stuffy rules on how to properly hold a teacup. Modern etiquette is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, whether you're building personal and business relationships, demonstrating respect for others, or trying to live a life that flow more smoothly.
Contents
TABLE OF CONTENTS INTRODUCTION Chapter 1: YOUR PERSONAL BEST Creating and maintaining a brandFirst impressionsAttire and appearanceClothes encountersGauge in brain (formal vs. informal)Hygiene and groomingPostureGrammarSwearing/Offensive LanguageTiming FeedbackMy SpaceWrap UpChapter 2: PEOPLE SKILLSConnecting and building rapportListening skillsDealing with difficult peopleConversationBody LanguageHandshake and other greetingsIntroductions playbookName GameNetworking EtiquetteTransgender CourtesyDisability EtiquetteChapter 3: YOUR WORLDLiving with MannersMove-in Ready MannersApartment/Condo/Co-op/Townhouse LivingSingle Family HomesFlag protocolRetail RudeMedical Office MannersEtiquette of WorshipParking LotsChapter 4: FUN AND FITNESSEntertainmentTheater/Performing ArtsMoviesMuseums/Art Galleries/Historical BuildingsHealth and FitnessGym EtiquetteSwimming Pools/BeachesCountry ClubsSalons and Spas Chapter 5: MANNERS HIT THE ROADGetting ThereAirplanesTrainsCruisesSubwaysCarpool EtiquetteHotel HospitalityB & B PoliteAirbnbThank You NotesBusiness LettersForms of AddressWords of CondolenceGrammar ReviewChapter 7: GOING SOCIAL Cell Phone CourtesyTextingSocial MediaFacebookTwitterLinkedIn Instagram Chapter 8: BE OUR GUESTInvitationsParty PlaybookHost How-toGuest GuidelinesHouseguest HandbookGiftsParty ProtocolReceiving lines Name badges Escort cardsPlace cardsManners Go to WorkJob Interview EtiquetteYou're Hired! Welcome AboardGender-Neutral CourtesyElevator EtiquetteBusiness CardsMeetings MannersTelephone Etiquette ChecklistEZ Email EtiquetteChapter 10: DINING DECODEDGeneral GuidelinesTabletop TourDining StylesRestaurant DiningServers Speak UpCustomer CourtesyManagement MannersServer MisdeedsFast Food FinesseFood Service GlossaryQuick Tipping Pointers Chapter 11: DOWN THE AISLEDetermine Your VisionTimelineSave the Date AnnouncementsInvitationsWedding ExpensesCeremonyReceptionGiftsThank You NotesSample Invitation TextRESOURCES
