Full Description
Puzzled by terminology, skills, law, or theory? Revising for your placement or exam? Then look no further! This series of concise and easy-to-use A-Zs will be your guide. Designed for both students and newly-qualified social workers, this book will introduce you to over 60 key skills in a concise and no-nonsense way. You can test your knowledge and how to apply each skill in practice with Skills in Action, Stop-Reflect and Top Tips boxes.
Contents
A
Active Listening
Advocacy
An anti-discriminatory approach
An anti-oppressive approach
Appreciative enquiry
Assertiveness
Assessment
B
Breaking bad news
Building resilience
C
Case recording
Chairing meetings
Challenging skills
Chronologies
Collaboration: working with Experts by Experience
Communicating with Children
Communicating with People with LD
Conflict management and resolution
Containing anxiety
Counselling skills
Court skills
Critical incident analysis
Critical thinking and analysis
Cross cultural practice
D
Dealing with hostility and aggression
Dealing with resistance
E
Eco mapping
Email communication
Emotional intelligence
Empathy
Empowerment and enabling
Endings
Ethical practice
Evidence-informed practice
F, G
Genograms
Giving and receiving feedback
Grief and loss
Group work
H
Home visits
I
Interpreters
Interprofessional practice
Interviewing
J, K, L
Life story work
M
Managing stress
Managing supervision
Mediation
Motivational interviewing
N
Non-verbal communication
O
Observational skills
P
Person-centred communication
Person-centred planning
Presentation skills
Professional challenge
Professional development
Professional judgement and decision-making
Professional values and ethics
Q
Questioning
R
Radical social work
Rapport building
Reflective practice
Reflective writing
Report writing
Respecting confidentiality
Restorative practice
Risk assessment
Root Cause Analysis
S
Safeguarding
Setting and maintaining professional boundaries
Solution-focused techniques
Systemic practice techniques
T
Task-centred work
Telephone skills
Time management
U
Use of self and reflexivity
Using humour
V
Valuing difference
W
Working with protected characteristics
X, Y, Z
