Full Description
Communication-related issues lead to thousands of deaths annually.
The NEW Second Edition Medical Communication: Defining the Discipline creates a more health-conscious society by presenting unique and groundbreaking perspectives on communication in the practice of everyday healthcare - increasing patient safety and literacy.
Medical Communication incorporates cutting-edge information needed to navigate today's dynamic culture of medicine and healthcare. This life skills text educates all individuals, both those within healthcare professions as well as society in general, as every human being will eventually interface with the healthcare system.
An interdisciplinary (i.e., Medicine and Communication Studies) text that brings together two authors who delineate the many aspects of communication in the everyday delivery of medical care, Medical Communication: Defining the Discipline:
Covers interpersonal (i.e.., provider-provider; patient-provider) and other communication practices that generally go unrecognized including professionalism, ethics, end-of-life care, and safety in the fast paced world of medicine.
Overcomes the existing ""turf"" wars that currently exist in fields such as health communication and health psychology.
Is Student Friendly! The publication includes an Enhanced Online Learning Package seamlessly integrated within the book's pedagogy that includes interactive exercises, interviews, vignettes based on real-life scenarios, flash cards and more.
Is Easy to Adopt! Chapter outlines, supplemental teaching materials, PowerPoint presentations, and comprehensive test banks are provided to adopting instructors.
Contents
Preface
Acknowledgments
About the Authors
Part One: Foundations of Medical Communication
Chapter One: The Imperative of Medical Communication
How Safe Is Healthcare?
The Healthcare Team
Changing the Culture of Healthcare
Rapid Advancement
The Basics of Communication
Chapter Two: The Neuroscience and Psychology of Communication
The Human Brain
Brain-Imaging Technologies
Chapter Three: The Physiology of Temperaments, Communication Traits, and Predispositions
Human Biology and Communication
Traits and Temperaments
Biologically Determined Traits
The Human Brain, Intelligence, and Communication
Part Two: Contexts and Types of Medical Communication
Chapter Four: Gender in Communication: The Influence on Competent Communication within Healthcare
Definitional Issues
Chapter Five: Body Language: The Science of Nonverbal Communication
Brief History of Nonverbal Communication
Functions of Nonverbal Messages
Chapter Six: Intercultural Sensitivity and Behaviors
Context and Culture
Culture and Interpersonal Communication
Cultural Empathy
Patient and Provider Assumptions
Healthcare: The Cultural Mosaic
Chapter Seven: Health Literacy: The Not So Silent Epidemic
Illiteracy and Its Ubiquity
Basic Terminology of Literacy
Assessing Health Literacy
E-Literacy
Part Three: Practice of Medical Communication
Chapter Eight: Humor and Aggressive Communication in Health Care
Humor Communication in Healthcare
The Psychology of Humor
Humor in the Patient-Provider Relationship
Aggressive Communication
The Origins of Aggressive Communication
Nursing and Verbal Aggressiveness
Argumentativeness
Fighting Against Aggressive Communication
Conflict
Chapter Nine: Medical and Relational Information Processing
The Physiology of Hearing
Mindfulness
Narratives in Healthcare
Chapter Ten: Theories of Health Communication
Functions of Communication in the Health Context
Communication Contexts within Health Communication
Health Beliefs Model
Transtheoretical Model
Chapter Eleven: Assessment and Training within Healthcare: Training the Trainers
Reasons for Training
Considerations for Effective Training
Types of Training Delivery and Vehicles
Assessing the Efficacy of Training
Part Four: Medical Communication in Tributary Situations
Chapter Twelve: Informed Consent and Apology
Informed Consent
Apology
Chapter Thirteen: Professionalism, Ethics, Social Media, and Other Medical Communication Technologies
Defining Professionalism
Professional Ethos
Professionalism and End-of-Life Issues
Chapter Fourteen: Medical Communication Technology: Currents and Futures
Electronic Records
Other Technological Factors in Healthcare Communication
The Future of Healthcare Communication: Concluding Thoughts
Glossary
Index
