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Full Description
Almost weekly, the news is full of stories about disappearing retail chains. From House of Fraser and BHS to Toys'R'Us and Sears, recognised names are vanishing overnight - as such large organizations disappear, so the malls, shopping centres, high streets and main streets become emptier and less appealing to visit. The retail sector is hugely important in terms of job numbers: in the US, it employs around 30 million people (directly and indirectly); in the UK, around 10 million. As such, anything that jeopardises the retail sector will have a deep and lasting impact on millions of lives, as well as on public policy. While many blame the 'Amazon effect', this is an oversimplification. Deeper forces are at work that are changing people's relationships with brands, the balance of power between producers and consumers, and the whole nature of the supply chain that has existed since the industrial revolution. Retail Therapy offers a comprehensive analysis of these forces and their impact on the world of retailing. More importantly, it presents a cogent analysis of the longer term trends that are shaping retailing, and outlines a clear road map for sustainable success in the future.
Contents
Introduction - an overview of the crisisPart 1: Retail A!pocalypse Now! 1.A tale of two bankruptcies2.The great stores meltdown3.No longer a nation of shopkeepers4.Dark Satanic Malls5.My kingdom for a horse - the knock-on impact on branded suppliers6.The next big short?7.Killing more jobs than China8.A global problem9.The impact of public policyPart 2: The Causes of the Crisis in Retailing10.The classical retailing model11.The rise of e-commerce12.The broader impact of the technological revolution13.The generational revolution14.The death of brands15.Passing peak consumption16.Conquering the final mile17.The dawn of a virtual world18.This is your fridge talking19.Algorithm'n'blues20.Veni, Vidi, 3D21.See you later, incubator22.Direct is best23.Retail derailed24.Bankers away!25.Can the last one out switch off the lights?Part 3: How to Save Retail26.The importance of simplicity27.Go with the flow28.Cannibalise, cannibalise, cannibalise!29.Lean and mean30.Brand theatre31.The third space32.Re-tech33.Becoming the conversation34.The price is right35.Inclusive is the new exclusive36.Virtuous reality37.The hacker way38.Reinventing shared shopping spaces39.Advice to governments40.Summary - the new rules for survival
