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Full Description
Diversity in business and other organizations has been a goal for more than a quarter of a century, yet companies struggle to create an inclusive work place. In Reinventing Diversity, one of America's leading diversity experts explains why most diversity programs fail and how we can make them work. In this inspiring guide, Howard Ross uses interviews, personal stories, statistics, and case studies to show that there is no quick fix, no easy answer. Acceptance needs to become part of the culture of a company, not just a mandated attitude. People still feel alienated because of their race, language, gender, sexuality, ethnicity, or culture. Many of these prejudices are unconscious and exclusions unintentional. Only through challenging our own preconceived notions about diversity can we build a productive and collaborative work environment in which all people are included.
Contents
One Song
Introduction: A Personal Journey
Chapter 1: Why Does It Matter?
Chapter 2: Why Most Diversity Programs Haven't Succeeded
Chapter 3: The Background is Background
Chapter 4: The Conundrum of Community
Chapter 5: Uncovering the Background of Diversity
Chapter 6: Transforming Cultural Competency Into Competitive Advantage What is Cultural Competency?
Chapter 7: Paradigm Shift Two, How Can We Know Bias When We Can't Even See It In Ourselves?
Chapter 8: Memes, Myself and I: Understanding Perceptual Identity
Chapter 9: Developing Diversity Mastery: Understanding Your Wiring
Chapter 10: "It's the System, Stupid!"Paradigm Shift Three: Moving From Events to Culture-Based Systems Change
Chapter 11: The Eight Basic Principles of Organizational Community
Chapter 12: Creating Cultures that Work
Chapter 13: Walls Come Tumbling Down
Chapter 14: A New Way Home
Endnotes
Acknowledgements
Bibliography
Index
