Full Description
The essential guide to managing senior living communities—now updated!
Senior Living Communities has long been considered the most comprehensive guide to revolutionizing the management practices of communities catering to seniors. Now in its third edition, Benjamin W. Pearce's updated book lays out the latest operational guidelines, assessment tools, and intervention options to transform how to provide care and enhance the quality of life for residents.
With a focus on measuring and understanding health and lifestyle progression, this edition introduces how assessment tools can establish a baseline and enable tracking of changes in residents' health conditions. Equipped with this invaluable information, providers and primary care professionals can make informed decisions, tailor treatments, and improve the quality of life for their residents. Offering guidance on improving safety alongside advice on navigating increasingly complex lifestyle challenges, Pearce also provides actionable intervention options for staff implementation and strategies to respond proactively rather than reactively as residents' needs evolve.
Informed by lessons learned during the pandemic, this edition features the latest advances in infection control strategies and outlines best practices in digital marketing, electronic record keeping, standards of care, and architectural design. It also contains revised appendixes, including a senior living metrics glossary, an operations audit, a sample SWOT analysis, and an executive director responsibilities checklist.
Contents
Foreword
Acknowledgments
I. Administration
1. Introduction
2. Financial Principles
3. Management and Human Resources
4. Safety, Risk Management, and Privacy
II. Resident Services
5. Concierge and Reception
6. Resident Relations and Health
7. Transportation
8. Activities and Enrichment
9. Food and Beverage Service
10. Dining Services
11. Housekeeping
12. Laundry
13. Maintenace and Capital Improvements
III. Marketing and Sales
14. Marketing
15. Sales
16. Coordinating the Move
IV. Providing and Tracking Care
17. Assessments and Interventions
18. Personal Care
19. Caring for People with Memory Impairment
20. Architectural Design Considerations
Appendixes
A. Swot Analysis and Strategic Planning
B. Senior Living Metrics Glossary
C. Operations Audit
D. Executive Director Responsibilities
E. Critical-Path Tasks for Preopening
Index
