Full Description
Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.
Contents
PART I: Setting Organizational Directions
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix : Human Service Management Competencies
Web Sites for Human Service Managers
Bibliography
Index
About the Author
