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Full Description
Whether you're an aspiring manager, in middle management or a global executive, gain the skills, insights and confidence you need to become a world-class manager.
Over 77% of organizations believe that effective leadership is lacking in the modern workforce. That leaves a huge opportunity for success for anyone who develops their skills to become a world-class manager. This ground-breaking book uncovers the secrets of success through key insights across all sectors and all disciplines of business, from time management and meetings to developing strategies and building a team.
As a globally renowned leadership expert, Wayne Clarke brings his wealth of expertise to this book, distilling the key insights and skills from his globally bestselling course. Supported by a range of diverse case studies, How to Become a World-Class Manager will equip you with the skills and insights you need to take your career to new heights and reach the higher echelons of management.
Contents
Chapter - 00: Preface;
Chapter - 01: Introduction;
Chapter - 02: How to be a 21st century manager;
Chapter - 03: Great goal setting;
Chapter - 04: View from the top: 21st century leadership;
Chapter - 05: Inspiring appraisals;
Chapter - 06: Optimizing your time;
Chapter - 07: Improving communications;
Chapter - 08: View from the top: goal setting as a strategic lever;
Chapter - 09: Better meetings for better results;
Chapter - 10: The importance of understanding your customer;
Chapter - 11: How to create a standout team;
Chapter - 12: View from the top - Delighting your customer;
Chapter - 13: Developing you, developing your team;
Chapter - 14: Managing up;
Chapter - 15: Presenting with presences;
Chapter - 16: View from the top - World class management in a family business;
Chapter - 17: How to become a strategic leader;
Chapter - 18: Conclusion
