従業員体験(EX)戦略<br>Employee Experience Strategy : Design an Effective EX Strategy to Improve Employee Performance and Drive Business Results

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従業員体験(EX)戦略
Employee Experience Strategy : Design an Effective EX Strategy to Improve Employee Performance and Drive Business Results

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 208 p.
  • 言語 ENG
  • 商品コード 9781398608825
  • DDC分類 658.314

Full Description

Designing and implementing an exceptional employee experience strategy is crucial for business success. From a leading figure in the EX field, this book provides everything needed to succeed.

Employee Experience Strategy explains how to assess the needs of the organization and its employees, define and build an effective employee experience (EX) strategy and embed it successfully in the business. There is also guidance on how to get stakeholder buy-in from the rest of the business, and make sure that the EX strategy works for remote, hybrid and in-person working. It also covers how to overcome common challenges and measure the ROI of the strategy. Most importantly, this book shows how to ensure that the EX strategy delivers on the financial and performance goals of the business.

This book is underpinned by primary data, research and global case studies from organizations including L'Oréal, Sanofi, and Unilever. There are also practical examples throughout and interviews with leading figures who have successfully implemented a robust employee experience strategy. Written by Ben Whitter who was recognized by Thinkers50 in 2021 specifically for his work in employee experience, this is an essential book for all senior talent professionals needing to build, embed and sustain an effective EX strategy.

Contents

Chapter - 01: The employee experience boom;
Chapter - 02: A new strategy for new challenges;
Chapter - 03: Co-creating the employee experience strategy;
Chapter - 04: An ecosystem for employee experience success;
Chapter - 05: Experience masterplan;
Chapter - 06: Team performance - a recipe for employee experience success;
Chapter - 07: Driving holistic employee experience performance;
Chapter - 08: Reinventing leadership in the employee experience era;
Chapter - 09: Aligning leaders to employee experience strategy;
Chapter - 10: Playing to win with employee experience;
Chapter - 11: People experience - bringing beauty to the world;
Chapter - 12: Conclusion;
Chapter - 13: References;

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