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Explore the foundations of, and latest developments in, industrial-organizational psychology from employee and organizational perspectives
In the newly revised Ninth Edition of Industrial and Organizational Psychology: Research and Practice, distinguished researcher and I-O psychologist Paul E. Spector delivers a robust and up-to-date review of the industrial-organizational field that covers the latest research on contemporary trends and traditional areas of the subject. The author draws on over four decades of research, teaching, and practitioner experience, balancing employee and organizational perspectives by covering issues relating to both employee well-being and productivity.
Revisions in this edition include:
New Psychology @Work video feature incorporated in each chapter
Updated content and references throughout
New topics such as artificial intelligence, workplace mental health, neurodiversity, managing disabled workers, psychological safety, and virtual work
Links to the author's blog articles about I-O topics with discussion questions
Updated lecture presentations, discussion cases, a test bank for instructors, and a guide to incorporating the author's articles into an I-O course.
All new case profiles of practicing I-O psychologists in each chapter.
Perfect for undergraduate and graduate students studying industrial-organizational psychology, Industrial and Organizational Psychology: Research and Practice is also valuable for business students and practicing managers seeking an accessible overview of organizational psychology.
AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE
This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text.
Video Content complements the text and engages readers more deeply with the fascinating field of I-O Psychology.
Psychology @Work videos explore interesting topics in I-O psychology. Educational materials available from the Society for Industrial and Organizational Psychology (SIOP) informed the development of these videos, which feature vibrant footage and ask thought-provoking questions.
Selections from The Wiley Psychology Video Library covering a variety of general psychology topics.
Introduction Videos developed by the author appear at the beginning of each chapter and Spotlight On videos are integrated throughout the textbook.
Interactive Figures, Diagrams, and Tables appear throughout the enhanced e-text, facilitating study and helping students retain important information. Even many of the simplest figures are interactive to encourage online readers to pause and absorb the information they present before scrolling on to additional reading.
Interactive Self-Scoring Quizzes: Short Answer Quizzes at the end of each chapter test student comprehension. Online Multiple Choice Quizzes help students prepare for higher-stakes assessments and exams.
Contents
Table of Contents
Dedication
Preface
Special Features
Changes to the Ninth Edition
Acknowledgments
PART 1: Introduction
CHAPTER 1: Introduction
What Is I-O Psychology?
Activities and Settings of I-O Psychologists
I-O Psychology as a Profession
I-O Psychology as a Science
History of the Field of I-O Psychology1
I-O Psychology Beyond the United States and United Kingdom
What It Takes to Become an I-O Psychologist
Ethics of the I-O Field
Humanitarian Work Psychology
Chapter Summary
Learning by Doing
References
Note
CHAPTER 2: Research Methods in I-O Psychology
Research Questions
Important Research Design Concepts
Research Designs
Measurement
Statistics
Research Ethics and Integrity
Chapter Summary
Learning by Doing
References
PART 2: Assessment of Jobs, Performance, and People
CHAPTER 3: Job Analysis
What Is Job Analysis?
Purposes of Job Analysis
How Job Analysis Information Is Collected
Methods of Job Analysis
Reliability and Validity of Job Analysis Information
Job Evaluation
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 4: Performance Appraisal
Why Do We Appraise Employees?
Performance Criteria
Methods for Assessing Job Performance
The Impact of Technology on Performance Appraisal
Legal Issues in Performance Appraisal
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 5: Assessment Methods for Selection and Placement
Job-Related Characteristics
Psychological Tests
Other Forms of Testing
Biographical Information
Interviews
Work Samples
Assessment Centers
Technology and Assessment
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
PART 3: Selecting and Training Employees
CHAPTER 6: Selecting Employees
The Planning of Human Resource Needs
Recruiting Applicants
Selecting Employees
Getting Applicants to Accept and Keep Jobs Offered
The Utility of Scientific Selection
International Differences in Selection Practices
Legal Issues
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 7: Training
Needs Assessment
Objectives
Training Design
Delivery of a Training Program
Evaluation of a Training Program
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
PART 4: The Individual and the Organization
CHAPTER 8: Theories of Employee Motivation
What Is Motivation?
Work Motivation Theories
Need Theories
Expectancy Theory
Self-Efficacy Theory
Justice Theories
Goal-Setting Theory
Control Theory
Action Theory
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 9: Feelings About Work: Job Attitudes and Emotions
The Nature of Job Satisfaction
How People Feel About Their Jobs
The Assessment of Job Satisfaction
Antecedents of Job Satisfaction
Potential Effects of Job Satisfaction
Organizational Commitment
Emotions at Work
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 10: Productive and Counterproductive Employee Behavior
Productive Behavior: Task Performance
Creativity and Innovation
Organizational Constraints
Organizational Citizenship Behavior (OCB)
Counterproductive Work Behavior: Withdrawal
Counterproductive Work Behavior: Aggression, Mistreatment, Sabotage, and Theft
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 11: Occupational Health Psychology
Occupational Health and Safety
Work Schedules
Occupational Stress
Work-Family Conflict
Burnout
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
PART 5: The Social Context of Work
CHAPTER 12: Work Groups and Work Teams
Work Groups Versus Work Teams
Important Group and Team Concepts
Group and Team Performance
Group Diversity
Interventions With Work Groups in Organizations
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 13: Leadership and Power in Organizations
What Is Leadership?
Sources of Influence and Power
Abuse of Supervisory Power
Approaches to the Understanding of Leadership
Women in Leadership Positions
Cross-Cultural Issues in Leadership
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
CHAPTER 14: Organizational Climate/Culture, Development, and Theory
Organizational Climate and Culture
Organizational Development
Organizational Theories
Chapter Summary
I-O Psychology in Practice
Learning by Doing
References
Glossary
Author Index
Subject Index
