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Full Description
An essential resource for managers at every level of any organization
A management book written by managers for front-line managers, The Effective Manager, 2nd edition, is a concise, practical, and incisive take on what to do and say to get the best results possible from your co-located or remotely distributed team. The book's concrete advice will improve your relationships with your team members, increase your chances of being promoted, and generate trust amongst those you lead.
You'll learn why managing remote teams is so much harder than managing one in a single location and how to meet that challenge head-on. You'll also discover how to introduce your ideas to your team, counter their concerns and pushback, and ensure your instructions are followed.
In the place of vague bromides about being "impactful" or "candid," you'll get hands-on guidance on how to behave in the situations that managers find themselves in on a daily basis. The authors also offer:
Data- and evidence-driven advice that's been proven to work in the real world over the last 30 years
Ground-level, real-world tips on getting the best work out of your team without burning them out
Four critical manager behaviors that build success: Know your people, talk about performance, ask for more, and push work down
A book for every manager at every level, The Effective Manager shows you what you can do now, today, with your team members to improve their performance, increase personnel retention, and get better results.
Contents
Introduction Who This Book Is for, What It's About, and Why v
1 What Is An Effective Manager? 1
2 The Four Critical Behaviors 9
3 Teachable and Sustainable Tools 31
4 Get to Know Your People--One on Ones 43
5 Doing One on Ones with Remote and Hybrid Workers 85
6 How to Start Doing Manager Tools One on Ones 93
7 Talk About Performance--Feedback 101
8 Giving Feedback to Remote Directs 153
9 How to Start Delivering Feedback 163
10 Ask for More--Coaching 175
11 How to Coach Remote Directs 191
12 How to Start Coaching 195
13 Push Work Down--Delegation 197
14 Delegating to Remote Directs 219
15 How to Start Delegating 221
16 The Manager Tools Manager 225
Index 227
