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Full Description
This book explores organizations as not simply rational, technological structures and networks for organizing people around tasks and services; it defines organizations as relational, experiential, and perceptual systems.
Contents
Dedication Introduction PART I: LAYERS OF EXPERIENCE Boundaries and Surfaces Silo Mentality Organizational Change and the Analytic Third Organizations as Defective Containers PART II: MORAL VIOLENCE Chaos and Complexity Shame, Oppression and Persecution PART III: SHARED EMOTIONS: TRANSFERENCE AND COUNTER-TRANSFERENCE Perversions of Democracy Immersion and Diagnosis Conclusion: Human Nature and Organizational Silos Bibliography