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Full Description
Trust in management and managing trust is an essential key to a company's success. Trust is central to the concept of power and authority and also requires a respect for ethics. The wide-ranging implications of this theory form the central focus of this collection of essays, originally published in France, which were written in honour of Dr Roger Delay Termoz. This book will be of interest to both managers and employees as well as advanced students of management.
Contents
Preface; J.Lagarde - Presentation; F.Bidault, P-Y.Gomez & G.Marion - PART 1: A CLIMATE OF TRUST - The Status of Trust in Economic Theory; P-Y.Gomez - Can Financial Markets be Trusted?; B.Belletante - Information Manipulation as a Means of Creating Trust: Russian Loans and Corporate Communications Managers; G.Marion - Information Highways and the Dual Nature of Technology; T.Boidard & L.Esnaul t - When Nature Fails: A Short Story about Wolves; M.Barbier - The Paradox of the Legal System: From Apparent Certainty to Fundamental Uncertainty; G.Guery - PART 2: BUILDING TRUST - Trust in Economic Transactions; F.Bidault & J.C.Jarillo - Confidence Building: Origins, Processes, Consequences; S.Roussillon - The Role Played by Trust in Inter-Organisational Marketing; J-P.Valla - Services Marketing: Can't Do without Trust; F.Mayaux & J-P.Flipo - Socio-Economic Management of the Firm: Or How to Renew Trust and Upgrade Performance; H.Savall & V.Zardet - The Importance of Mutual Trust in Japanese Business Relationships; E.Yoneyama - Greeks and Romans: Two Models of Intercultural Management; F.Seidel - Decentralisation and Trust; R.Calori - Conclusion: Trust and the Question of Ethics; G.Marion
