Operations and Process Management (7TH)

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Operations and Process Management (7TH)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 608 p.
  • 言語 ENG
  • 商品コード 9781292729268
  • DDC分類 658.5

Full Description

Master the core subject principles of business operations and processes Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject.

With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges.

Key features:



Updated case studies drawing from a diverse range of industries and organisations from around the globe.
New 'Responsible Operations' sections, introduced in all chapters, highlighting the ethical, social and environmental issues associated with operations decisions.
A focus on recent developments reflecting the shifting operations environment, including the implications of hybrid working, increased volatility in supply chains, and updated coverage of agile project management.
This text is for everyone wanting to understand the nature, principles and practice of operations and process management. It is aimed primarily at students with some management experience or those about to begin their career in management.

Contents

Preface
Acknowledgements
Chapter 1 Operations and Processes
Chapter 2: Operations and Strategy Impact
Chapter 3: Product and Service Innovation
Chapter 4: Scope and Structure
Chapter 5: Process Positioning
Chapter 6: Process Analysis
Chapter 7: Supply Chain Management
Chapter 8: Capacity Management
Chapter 9: Inventory Management
Chapter 10: Operations Planning and Control
Chapter 11: Improvement
Chapter 12: Lean Operations
Chapter 13: Quality
Chapter 14: Risk and Resilience
Chapter 15: Project Management
Index

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