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Contents
PART 1 INTRODUCTION
Chapter 1 Managing Today
History Module A Brief History of Management's Roots
Chapter 2 The Manager as Decision Maker
Quantitative Module Quantitative Decision-Making Tools
Chapter 3 Important Managerial Issues
PART 2 PLANNING
Chapter 4 The Management Environment
Chapter 5 Managing Change and Innovation
Entrepreneurship Module Managing Entrepreneurial Ventures
Chapter 6 Planning and Goal Setting
PART 3 ORGANIZING
Chapter 7 Structuring and Designing Organizations
Chapter 8 Managing Human Resources and Diversity
Professionalism Module Professionalism and Employability
Chapter 9 Managing Work Groups and Work Teams
PART 4 LEADING
Chapter 10 Understanding Individual Behavior
Chapter 11 Motivating and Rewarding Employees
Chapter 12 Understanding Leadership
Chapter 13 Managing Organizational and Interpersonal Communication
PART 5 CONTROLLING
Chapter 14 Controlling Work and Organizational Processes
Operations Module Managing Operations
