Ise Interpersonal Conflict -- Paperback / softback （11 ed）

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Hocker, Joyce/ Berry, Keith/ Wilmot, William

Mcgraw-hill Education（2021/05発売）

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製本 Paperback:紙装版/ペーパーバック版
商品コード 9781265741914

Full Description

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers' personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Part One: Conflict Components
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict

Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness