Full Description
Medical Office Procedures (MOP) provides the required background and essential foundation for the duties of an administrative medical assistant. This text-workbook describes the tasks of a medical office assistant's career; teaches records management, medical communications, and scheduling skills. Additionally, students learn proper procedures for preparing patients' charts and bills. The content also covers practice management, electronic health records, managerial skills, and financial aspects.
Contents
Part 1 The Administrative Medical Assistant's Career
Chapter 1 The Administrative Medical Assistant
Chapter 2 Medical Ethics, Law, and Compliance
Part 2 Administrative Responsibilities
Chapter 3 Office Communications: An Overview of Written and Verbal Communication
Chapter 4 Office Communications: Phone, Scheduling, and Mail
Chapter 5 Managing Health Information
Chapter 6 Office Management
Part 3 Practice Financials
Chapter 7 Insurance and Coding
Chapter 8 Billing, Reimbursement, and Collections
Chapter 9 Practice Finances
Part 4 Preparing for Employment
Chapter 10 Preparing for Employment in the Medical Office