The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience through AI

Ghosh, Bhaskar/ Prasad, Rajendra/ Pallail, Gayathri

McGraw-Hill Education（2022/01発売）

• 製本 Hardcover:ハードカバー版／ページ数 288 p.
• 言語 ENG
• 商品コード 9781260473292
• DDC分類 658.0563

Full Description

From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience.

Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade's worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind.

In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders' burning questions, such as:

How do I identify and prioritize automation opportunities?
How do I assess my legacy systems and data issues?
How do I derive full value out of my technology investments and automation efforts?
How can I inspire my employees to embrace change and the new opportunities presented by automation?

The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.

Contents

Foreword by Julie Sweet, CEO of Accenture 
Preface: Sharing What Works 
Acknowledgments 

CHAPTER 1 The Intelligence Imperative 
CHAPTER 2 Beware the Barriers 
CHAPTER 3 Start with Strategic Intent 
CHAPTER 4 Choose Your Spots and Map Your Journey 
CHAPTER 5 Plan the Plan 
CHAPTER 6 Architect for the Future 
CHAPTER 7 Inspire the Transformation 
CHAPTER 8 Sustain the Gains 
CHAPTER 9 Relevance, Resilience, and Responsibility 

Notes 
Index