Performance Management in the 21st Century : Solutions for Business, Education, and Family

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Performance Management in the 21st Century : Solutions for Business, Education, and Family

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  • 製本 Hardcover:ハードカバー版/ページ数 224 p.
  • 言語 ENG
  • 商品コード 9781138409750
  • DDC分類 658

Full Description

Fulfilling the need for research on leadership, management, motivation, and human development, 21st Century Performance Management: Solutions for Business, Education, and the Family reveals how businesses and other institutions have suffered due to neglect of those skills.
Based on concepts pioneered by longtime leadership specialist Dr. Jones 21st Century Performance Management: Solutions for Business, Education, and the Family tells how anyone in a supervisory capacity can help others become more highly motivated, more productive, and more successful in all walks of life.

Features

Contents

The Unseen EnemyConfusing Cause and EffectThe Collective Cop-OutWhere Do We Turn for Help?The Great Missing LinkAmerican Management Has an Identity CrisisA Nation at Risk or Just in Transition?Courage to ChangeBeyond a Shadow of a DoubtTrust, Diplomacy, Honesty and IntegrityThe Spirit KillersHow We Confuse External and Internal MotivationThe Common Misuse of PowerConfronting Can be Risky BusinessHow Listening and Responding are MisunderstoodLearn How to Respond to Feeling, Not the EventEncouragement is the Most Essential Ingredient in All RelationshipsThe Praise-Criticism DilemmaUsing Questions EffectivelyOther Spirit-Killers for Managers to AvoidTop-Down Management: How it Fails BusinessThe Attitude Dilemma in Business -Power or Influence?Special Language and Special Actions Develops WinnersChange the Hierarchy-Change Manager DevelopmentEvery Right to MismanageAmerica Cannot Change its Culture, but it Can Make ChangesFrom Research to Mediocrity or Excellence?Top-Down Management in EducationMisinterpreted Research=Spirit-Killers in EducationMotivation and DisciplineNo Excuses!The Vicious CircleThe Vicious Circle in Government Affects EducationLaw and Order or Orderliness and Self-DisciplineTeacher Training and School AccountabilityTop-Down Management: Effects on the FamilyThe Hierarchy... Not Just in Business and EducationParticipatory or Non-Participatory Families?Special Language for Preventive ParentingRunning Away... From the HierarchyDo We Manage Young People Into Drugs, Alcohol and Sex?Gangs and CultsSuicideChild AbuseDivorce-Spousal Abuse

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