Full Description
This hands-on guide is a valuable resource for both current and aspiring school leaders. Written in short, easy-to-read chapters, The Trust Factor, 2nd Edition presents real-world examples and relevant research to help you develop the essential skills you need for building trust with staff, teachers, students, and parents. The Trust Factor provides updated versions of over 50 practical strategies that will help you learn to:
Recognize and avoid behaviors that damage trust
Repair trust when it has been broken
Navigate challenging situations, such as teacher evaluations, student discipline, parent complaints, or scarce resources
Establish and sustain trust with faculty, staff, students, and community
Approach social media in a way that builds trust with the community.
The guidance in this book is explained with simple, easy-to-implement steps you can apply immediately to your own practice, and are accompanied by reflection questions and self-assessment tools to help practicing or aspiring educational leaders succeed.
Contents
Contents
Meet the Authors
Preface
eResources
Acknowledgements
Part I: Trust Busters
#1 "I Want Your Input, but not Really"
#2 "I Ignore Incompetence"
#3 "I Prefer Group Reprimands"
#4 "I Like Drama"
#5 "Get Over It"
#6 "Do what I say, not what I do"
#7 "Inconsiderate and Insensitive, Who me?"
#8 "It's not my Fault"
#9 "Leave me Alone"
#10 "I Expect Perfection"
#11 "I'm in Love my Ideas"
#12 "I Take Things Personally"
#13 "I've Changed my Mind Again"
#14 "I'm in a Bad Mood"
#15 "I Like to Gossip"
#16 "Everyone Likes Me on Social Media"
Tool 1: Assessment for Trust Busters
Part II: Trust Builders
#1 Understand Trust
#2. Repair Broken Trust
#3 Listen Actively
#4 Be Consistent
#5 Use Empathy
#6 Stay Calm Under Pressure
#7 Use Power Wisely
#8 Be Transparent
#9 Assume the Best in Others
#10 Go to the Source
#11 Delegate Strategically
#12 Say Thank You Often
#13 Communicate Effectively
#14 Set High Expectations
#15 Be Visible
#16 Manage Your Time
#17 Maintain Confidentiality
#18 Build Consensus
#19 Acknowledge Interdependence
#20 Follow Through
#21 Empower Others
#22 Take Risks
#23 Respond with Respect
#24 Use Humor
#25 Treat Others as you Want to be Treated
Tool 2: Assessment for Trust Builders
Part III: Trust Boosters
#1. Assess Trust
#2. Talk about Trust
#3. Recognize Strengths
#4. Foster Leadership
#5. Help Others Deal with Change
#6. Honor the Past
#7. Allow People to Fail
#8. Demonstrate Competence
#9. Provide Resources
#10. Engage in Self-reflection
Tool 3: Assessment for Trust Booster
References
