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Full Description
Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs - and a single well-placed endorsement can launch an unknown startup into the stratosphere. In Rethinking Reputation, public relations gurus Fraser Seitel and John Doorley examine the pivotal PR moments of recent years - including the BP oil spill and the 2012 Republican primaries - to glean the dos and don'ts for the new media world. They show everyone from mom-and-pop shops to Fortune 500 companies how to wield the power of word-of-mouth, relationships, and publicity to maximize coverage and minimize harm. In between, they illustrate the character-based communication strategies that have bulletproofed countless businesses - and how you can use them too.
Contents
Introduction: How to Build and Retain Reputation With the Help of the World's Second Oldest Profession PART I: HOW TO BUILD REPUTATION The Power of Relationships The Power of Publicity The Power of the Truth The Power of Your Personal or Company Brand The Power of Reputation PART II: HOW TO PROTECT & RETAIN REPUTATION Controlling the Agenda Choosing Your Road Sticking to the Script Sinning by Spinning Rethinking Reputation