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Full Description
The Illustrated Series Soft Skills titles are designed to make it easy to teach students the essential soft skills necessary to succeed in today's competitive workplace. Each book and companion CourseMate cover 40 critical skills, providing students with extensive knowledge they can bring with them into the real world. CourseMate brings each text to life with an audio visual eBook, scenario videos, access to Career Transitions, interactive activities for reinforcement, and Engagement Tracker, a first-of-its-kind tool that monitors student engagement in the course!
Contents
Part 11: Understanding Problem Solving2: Analyzing Problems3: Working with Problem Owners and Stakeholders4: Developing Effective Problem Statements5: Determining Causes6: Simplifying Complex Problems7: Indentifying and Managing Risks8: Avoiding Problem-Solving TrapsPart 2: Solving the Problem9: Gathering and Analyzing Data10: Developing Alternatives11: Evaluating Options12: Implementing the Solution13: Monitoring and Managing the Solution14: Verifying the Solution15: Using Adaptive Techniques16: Developing Ethical SolutionsPart 3: Thinking Critically17: Understanding Critical Thinking18: Identifying Arguments19: Assessing the Credibility of an Argument20: Exploring Weaknesses in an Argument21: Overcoming Obstacles to Critical Thinking22: Avoiding Deductive Reasoning Fallacies23: Avoiding Inductive Reasoning Fallacies24: Becoming a Critical ThinkerPart 4: Group Decision Making and Problem Solving25: Understanding Group Dynamics26: Evolving from a Group to a Team27: Using Divergent Thinking28: Using Convergent Thinking29: Reaching Closure30: Avoiding Common Group Traps31: Working with Large Groups32: Building Sustainable AgreementsPart 5: Decision Support Tools33: Understanding Decision Support Systems34: Modeling Decisions Quantitatively35: Describing Data Objectively36: Working with Formulas and Functions37: Performing What-If Analyses38: Weighing Factors39: Creating Decision Trees40: Using Graphics to Display Data
