- ホーム
- > 洋書
- > 英文書
- > Computer / General
Full Description
The ideal companion for A+ certification, with bonus practice tests and more The CompTIA A+ Complete Certification Kit is your one-stop resource for achieving this critical credential. Fully CompTIA approved, this value-priced bundle gives you both the Complete Deluxe Study Guide and the Complete Review Guide to help you become fully prepared for exam day. This new third edition has been revised to align with the latest version of exams 220-901 and 220-902, with new best practices and a stronger focus on current hardware and software including Windows, virtualization, and mobile OSes. Clear, concise discussion helps you internalize important concepts quickly, and chapter reviews and exam highlights provide self-test checkpoints along the way. You also get access to the Sybex interactive online learning environment, featuring electronic flashcards, a searchable PDF glossary, a test bank, and bonus practice exams that help you gauge your progress and level of understanding. The A+ certification is the industry standard for computer technicians, measuring competency with various hardware components and common operating systems.This certification kit is your ultimate preparation companion, guiding you through everything you need to know to pass with flying colors. * Study 100% of the objectives for exams 220-901 and 220-902 * Understand hardware, OS maintenance, and troubleshooting * Gain practical insight from real-world examples * Test yourself with practice exams, interactive study aids, and more The first A+ exam covers basic hardware and software concepts, while the second exam tests actual workplace skills including installation, configuration, upgrading, and maintenance. With full coverage of all topics for both exams, the CompTIA A+ Complete Certification Kit is the only source you need to greet exam day with full confidence.
Contents
CompTIA A+ Complete Deluxe Study GuideIntroduction xxixAssessment Test lviiPart I - 220 -901 1Chapter 1 Motherboards, Processors, and Memory 3Identifying Components of Motherboards 5System Board Form Factors 6System Board Components 8Identifying Purposes and Characteristics of Processors 32Identifying Purposes and Characteristics of Memory 38Important Memory Terms 38Types of Memory 43Memory Packaging 50Identifying Purposes and Characteristics of Cooling Systems 54Fans 54Memory Cooling 58Hard Drive Cooling 58Chipset Cooling 58CPU Cooling 59Summary 63Exam Essentials 63Review Questions 65Performance -Based Question 1 69Performance -Based Question 2 69Chapter 2 Storage Devices and Power Supplies 71Identifying Purposes and Characteristics of Storage Devices 72Hard Disk Drive Systems 72Solid-State Drives 77Optical Storage Drives 79Drive Interfaces and RAID 85Removable Storage and Media 89Installing, Removing, and Configuring Storage Devices 95Identifying Purposes and Characteristics of Power Supplies 98Dual-Rail Architecture 99Power and Voltage Ratings 99Power Connectors 100Replacing Power Supplies 106AC Adapters as Power Supplies 107Summary 108Exam Essentials 108Review Questions 109Performance-Based Question 112Chapter 3 Peripherals and Expansion 113Installing and Configuring Expansion Cards 117Video 118Multimedia 119I/O 120Communications 120Adapter Configuration 126Identifying Characteristics of Connectors and Cables 126Device Connector Types 127Common Peripheral Cables and Their Interfaces 134Video Display Cables and Connectors 146Input Devices 157Mouse 158Touchpad 159Keyboard 161Scanner 163Barcode Reader 165Digitizer 166Biometric Devices 167Gamepads and Joysticks 168Motion Sensor 168Smart Card Reader 169Multimedia Input Devices 170Output Devices 173Printers 174Speakers 174Display Devices 174Input and Output Devices 174Touchscreens 175KVM Switch 175Smart TV 176Set-Top Box 177Summary 177Exam Essentials 178Review Questions 179Performance-Based Questions 182Chapter 4 Display Devices 183Understanding Display Types and Settings 184Video Display Types 184Adjusting Display Settings 195Understanding Video Standards and Technologies 205Video Standards 205Advanced Video Resolutions and Concepts 207Summary 212Exam Essentials 213Review Questions 214Performance -Based Question 217Chapter 5 Custom Configurations 219Standard Thick Clients 222Graphic and CAD/CAM Design Workstations 223CPU Enhancements 223Video Enhancements 224Maximized RAM 224Audio/Video Editing Workstations 225Video Enhancements 225Specialized Audio 226Specialized Hard Drives 226Virtualization Workstations 227CPU Enhancements 228Maximized RAM 228Gaming PCs 230CPU Enhancements 230Video Enhancements 231Specialized Audio 231Enhanced Cooling 232Home Theater PCs 232Video Enhancements 234Specialized Audio 234Special Chassis and TV Tuner 234Thin Clients 235Home Server PCs 236Media Streaming Capabilities 237File and Print Sharing Services 240Gigabit NIC 240RAID Array 241Summary 241Exam Essentials 241Review Questions 243Performance-Based Question 246Chapter 6 Networking Fundamentals 247Understanding Networking Principles 249Understanding Networking Fundamentals 250Identifying Common Network Hardware 270Network Interface Cards (NICs) 270Cables and Connectors 272Networking Components 284Summary 289Exam Essentials 290Review Questions 292Performance-Based Question 295Chapter 7 Introduction to TCP/IP 297Understanding TCP/IP 299TCP/IP Structure 300Understanding IP Addressing 308Summary 322Exam Essentials 323Review Questions 324Performance-Based Question 327Chapter 8 Installing Wireless and SOHO Networks 329Understanding Wireless Networking 331802.11 Networking Standards 332802.11 Devices 338Wireless Encryption Methods 339Installing and Configuring SOHO Networks 341Choosing Connection Types 341Installing the Network 363Configuring a Wireless Router 373Summary 386Exam Essentials 387Review Questions 388Performance-Based Question 391Chapter 9 Understanding Laptops 393Understanding Laptop Architecture 396Laptops vs. Desktops 396Laptop Case 398Motherboards and Processors 399Memory 402Storage 403Input Devices 406Expansion Buses and Ports 414Docking Stations 422Power Systems 424Laptop Displays 427Cable Locks 431Disassembling and Reassembling Laptops 432Using the Right Tools 432Replacing Laptop Components 434Summary 448Exam Essentials 448Review Questions 450Performance-Based Question 453Chapter 10 Understanding Mobile Devices 455Understanding Mobile Devices 457Characteristics of Mobile Devices 458Tablets 461Smartphones 463Phablets 469e-Readers 471GPS 473Smart Cameras 476Wearable Technology Devices 477Connection Types 484Mobile Device Accessories 490Summary 492Exam Essentials 492Review Questions 494Performance-Based Question 497Chapter 11 Installing and Configuring Printers 499Understanding Print Technologies and Imaging Processes 502Impact Printers 503Inkjet 505Laser Printers 513Thermal Printers 524Virtual Printers 525Installing and Configuring Printers 527Printer Interface Components 527Installing and Sharing Local Printers 532Installing and Sharing Networked Printers 542Performing Printer Maintenance and Upgrades 550Performing Printer Maintenance 551Installing Printer Upgrades 556Summary 559Exam Essentials 560Review Questions 562Performance-Based Question 565Chapter 12 Hardware and Network Troubleshooting 567Troubleshooting Core Hardware Issues 574Troubleshooting Motherboards, CPUs, RAM, and Power Problems 575Troubleshooting Storage Device Problems 588Troubleshooting Video Issues 593Troubleshooting Mobile Devices, Printers, and Networking 595Troubleshooting Common Mobile Device Issues 595Troubleshooting Printer Problems 607Troubleshooting Networking Problems 630Summary 652Exam Essentials 653Review Questions 655Performance-Based Question 658Part II - 220-902 659Chapter 13 Operating System Basics 661Understanding Operating Systems 662Operating System Terms and Concepts 664Minimum System Requirements 665The Windows Interface 669What's in a Window? 685Updating Windows 689Creating Restore Points 690File Management 691Going Virtual 698Preparing for the Exam 699Summary 702Exam Essentials 702Review Questions 703Performance-Based Question 706Chapter 14 Operating System Administration 707Interacting with Operating Systems 709Control Panel 709The Command Prompt 721Virtual Memory 733Administrative Tools 734Task Manager 734MMC 739Computer Management 739Services 740Performance Monitor 740Task Scheduler 741Windows System Configuration Tools 742Power Management 748Disk Management 749Getting Disks Ready to Store Files and Programs 749Backing Up the Data on Your Drives 753Checking the Health of Hard Disks and Optimizing Their Performance 753User Authentication 754Summary 755Exam Essentials 755Review Questions 757Performance-Based Question 761Chapter 15 Working with Windows 8/8.1 763Windows Editions 764Installing Windows 8 769Unattended Installation/Image Deployment 773Remote Network Installation 773Multiboot Installation 774Repair Installation/Refresh/Restore 774Recovery Partition 774Windows 8 Boot Methods 776Internal Hard Drive (Partition) 776External/Hot Swappable Drive 776Flash Drives 777Solid-State Drives 777Netboot 777Summary 777Exam Essentials 778Review Questions 779Performance-Based Question 782Chapter 16 Working with Windows 7 783Windows 7 Editions 785Installing Windows 7 791Upgrading to Windows 7 792Upgrading Editions of Windows 7 796Installation/Upgrade Boot Options 797The Windows 7 Boot Sequences 797Key Boot Files 797Windows 7 Features 798Tools in Windows 7 798Windows 7 Administrative Tools 804Local Users and Groups 804Local Security Policy 805System Configuration 807Component Services 808Data Sources 808Print Management 809Windows Memory Diagnostics 810Unique Control Panel Utilities 810HomeGroup 810RemoteApp and Desktop Connections 810Troubleshooting 811Networking and Windows 7 813Configuring an Alternative IP Address in Windows 814Network Card Properties 815Configuring Windows Networking 816Windows 7 System Performance and Optimization 817Summary 819Exam Essentials 819Review Questions 821Performance-Based Question 826Chapter 17 Working with Windows Vista 827Windows Vista Editions 829Installing Windows Vista 832Clean Install 832Upgrading to Windows Vista 833Transferring to Windows Vista 835The Windows Vista Boot Sequences 835Key Boot Files 835Windows Vista Features 836Tools in Windows Vista 836Windows Vista Administrative Tools 840Users and Groups 840Local Security Policy 841System Configuration 843Component Services 845Data Sources 845Print Management 845Windows Memory Diagnostics 846Distinctive Utilities 847Tablet PC Settings 847Pen and Input Devices 848Offline Files 849Problem Reports and Solutions 850Printers 852Networking and Windows Vista 852Vista System Performance and Optimization 855Aero 856User Account Control 857Indexing 858Sidebar 859Summary 860Exam Essentials 860Review Questions 861Performance-Based Question 865Chapter 18 Working with Mac OS and Linux 867Best Practices 868Scheduled Backups 868Scheduled Disk Maintenance 871System Updates/App Store 871Patch Management 871Driver/Firmware Updates 873Antivirus/Antimalware Updates 873Tools 873Features 874Basic Linux Commands 877Understanding the Syntax of Shell Commands 878Discovering and Using Linux Commands 879Becoming root (Superuser) 881Managing Processes 881Directory Navigation 883Directory Listings 884Changing Permissions and Ownership 885Working with Files 886Working with Directories 887Networking Utilities 887Summary 888Exam Essentials 888Review Questions 889Performance-Based Question 892Chapter 19 Security 893Common Prevention Methods 896Physical Security 897Digital Security 899User Education/AUP 905Principle of Least Privilege 906Email Filtering 906Virtual Private Networks 906Common Security Threats 907Social Engineering 907Password Attacks 908Malware 909Man-in-the-Middle Attacks 909Rootkits 910Phishing 910Shoulder Surfing 911Spyware 911Viruses 912Worms 917Trojans 918Ransomware 918Spoofing 918Zero-Day Attack 919Zombie/Botnet 919Non-Complaint Systems 920Workstation Security Best Practices 920Setting Strong Passwords 920Requiring Passwords and Expiration 921Account Management 921Restricting User Permissions 921Add Login Time Restrictions 921Act on Failed Login Attempts 922Changing Default Usernames 922Disabling the Guest Account 922Screensaver Required Password 922Disable Autorun 922Data Loss Prevention 923Working with Windows OS Security Settings 923Users and Groups 923NTFS vs. Share Permissions 925Shared Files and Folders 927System Files and Folders 928User Authentication 928BitLocker and BitLocker To Go 929EFS 929Mobile Device Security 929Screen Locks 930Remote Wipes and Locator Applications 931Remote Backup 934Operating System Updates 934Destruction and Disposal Methods 935Recycling or Repurposing Best Practices 936Low-Level Format vs. Standard Format 936Hard Drive Sanitation and Sanitation Methods 936Physical Destruction 937Securing a SOHO Network (Wireless) 939Change Default Usernames and Passwords 940Changing the SSID 940Setting Encryption 940Disabling SSID Broadcast 940Enable MAC Filtering 940Antenna and Access Point Placement 941Radio Power Levels 941Assign Static IP Addresses 941WPS 942Securing a SOHO Network (Wired) 942Change Default Usernames and Passwords 942Assign Static IP Addresses 943Disabling Ports 943Physical Security 943Summary 945Exam Essentials 945Review Questions 947Performance-Based Question 951Chapter 20 Network Services, Cloud Computing, and Virtualization 953Understanding Network Services 955Server Roles 956Internet Appliances 971Legacy and Embedded Systems 973Understanding Cloud Computing and Virtualization 975Concepts of Cloud Computing 975Understanding Virtualization 984Summary 996Exam Essentials 996Review Questions 998Performance-Based Question 1001Chapter 21 Mobile Operating Systems and Connectivity 1003Understanding Mobile Operating Systems 1006Comparing Mobile Operating Systems 1007Understanding Sensors and Calibration 1022Using Additional Mobile Operating System Features 1029Network Connectivity and Email 1036Understanding Cellular Data Connections 1037Establishing Wi-Fi Connectivity 1045Establishing Bluetooth Connectivity 1056Configuring Email Accounts 1069Mobile Device Synchronization 1082Syncing Apple iOS Devices 1083Syncing Android Devices 1088Software Installation Requirements 1089Summary 1092Exam Essentials 1092Review Questions 1093Performance-Based Question 1096Chapter 22 Troubleshooting Theory, OSs, and Security 1097Understanding Troubleshooting Theory 1100Identifying the Problem 1101Establishing a Theory 1105Testing Solutions 1106Establishing a Plan of Action 1107Verifying Functionality 1109Documenting the Work 1109Troubleshooting Operating Systems 1110Common Symptoms 1110Operating System Tools 1118Troubleshooting Security Issues 1126Common Symptoms 1128Security Tools 1132Best Practices for Malware Removal 1136Troubleshooting Mobile Issues 1137Troubleshooting Mobile Security Issues 1139Summary 1142Exam Essentials 1142Review Questions 1143Performance-Based Question 1146Chapter 23 Understanding Operational Procedures 1147Understanding Safety Procedures 1150Identifying Potential Safety Hazards 1151Creating a Safe Workplace 1161Understanding Environmental Controls 1170Managing the Physical Environment 1171Handling and Disposing of Computer Equipment 1177Understanding Policies, Licensing, and Privacy 1186Managing Software Licenses 1186Managing Sensitive Information 1189Demonstrating Professionalism 1191Communicating with Customers 1192Using Appropriate Behavior 1196Putting It All in Perspective 1202Summary 1204Exam Essentials 1204Review Questions 1206Performance-Based Question 1209Appendix A Answers to Review Questions 1211Chapter 1: Motherboards, Processors, and Memory 1212Chapter 2: Storage Devices and Power Supplies 1214Chapter 3: Peripherals and Expansion 1215Chapter 4: Display Devices 1217Chapter 5: Custom Configurations 1219Chapter 6: Network Fundamentals 1221Chapter 7: Introduction to TCP/IP 1222Chapter 8: Installing Wireless and SOHO Networks 1224Chapter 9: Understanding Laptops 1226Chapter 10: Understanding Mobile Devices 1227Chapter 11: Installing and Configuring Printers 1229Chapter 12: Hardware and Network Troubleshooting 1230Chapter 13: Operating System Basics 1232Chapter 14: Operating System Administration 1233Chapter 15: Working with Windows 8/8.1 1234Chapter 16: Working with Windows 7 1235Chapter 17: Working with Windows Vista 1236Chapter 18: Working with Mac OSand Linux 1238Chapter 19: Security 1239Chapter 20: Network Services, Cloud Computing, and Virtualization 1240Chapter 21: Mobile Operating Systems and Connectivity 1241Chapter 22: Troubleshooting Theory, OSs, and Security 1243Chapter 23: Understanding Operational Procedures 1244Appendix B Answers to Performance-Based Questions 1247Chapter 1: Motherboards, Processors, and Memory 1248Chapter 2: Storage Devices and Power Supplies 1249Chapter 3: Peripherals and Expansion 1249Chapter 4: Display Devices 1249Chapter 5: Custom Configurations 1252Chapter 6: Network Fundamentals 1252Chapter 7: Introduction to TCP/IP 1254Chapter 8: Installing Wireless and SOHO Networks 1254Chapter 9: Understanding Laptops 1254Chapter 10: Understanding Mobile Devices 1256Chapter 11: Installing and Configuring Printers 1256Chapter 12: Hardware and Network Troubleshooting 1257Chapter 13: Operating System Basics 1257Chapter 14: Operating System Administration 1259Chapter 15: Working with Windows 8/8.1 1259Chapter 16: Working with Windows 7 1259Chapter 17: Working with Windows Vista 1262Chapter 18: Working with Mac OS and Linux 1264Chapter 19: Security 1264Chapter 20: Network Services, Cloud Computing, |and Virtualization 1266Chapter 21: Mobile Operating Systems and Connectivity 1266Chapter 22: Troubleshooting Theory, OSs, and Security 1267Chapter 23: Understanding Operational Procedures 1267Index 1269CompTIA A+ Complete Review Guide: Exams 220-901 and 220-902Introduction xvPart I CompTIA A+ 220-901 1Chapter 1 Hardware 31.1 Given a Scenario, Configure Settings and Use BIOS/UEFI Tools on a PC 81.2 Explain the Importance of Motherboard Components, Their Purpose, and Properties 181.3 Compare and Contrast Various RAM Types and Their Features 321.4 Install and Configure PC Expansion Cards 371.5 Install and Configure Storage Devices and Use Appropriate Media 441.6 Install Various Types of CPUs and Apply the Appropriate Cooling Methods 591.7 Compare and Contrast Various PC Connection Interfaces, Their Characteristics, and Purpose 641.8 Install a Power Supply Based on Given Specifications 741.9 Given a Scenario, Select the Appropriate Components for a Custom PC Configuration to Meet Customer Specifications or Needs 791.10 Compare and Contrast Types of Display Devices and Their Features 871.11 Identify Common PC Connector Types and Associated Cables 921.12 Install and Configure Common Peripheral Devices 1021.13 Install SOHO Multifunction Devices/Printers and Configure Appropriate Settings 1081.14 Compare and Contrast Differences Between the Various Print Technologies and the Associated Imaging Process 1141.15 Given a Scenario, Perform Appropriate Printer Maintenance 128Review Questions 135Chapter 2 Networking 1372.1 Identify the Various Types of Network Cables and Connectors 1402.2 Compare and Contrast the Characteristics of Connectors and Cabling 1472.3 Explain the Properties and Characteristics of TCP/IP 1522.4 Explain Common TCP and UDP Ports, Protocols, and Their Purpose 1582.5 Compare and Contrast Various Wi-Fi Networking Standards and Encryption Types 1612.6 Given a Scenario, Install and Configure a SOHO Wireless/Wired Router and Apply Appropriate Settings 1642.7 Compare and Contrast Internet Connection Types, Network Types, and Their Features 1702.8 Compare and Contrast Network Architecture Devices, Their Functions, and Features 1742.9 Given a Scenario, Use Appropriate Networking Tools 178Review Questions 182Chapter 3 Mobile Devices 1853.1 Install and Configure Laptop Hardware and Components 1873.2 Explain the Function of Components Within the Display of a Laptop 1993.3 Given a Scenario, Use Appropriate Laptop Features 2023.4 Explain the Characteristics of Various Types of Other Mobile Devices 2093.5 Compare and Contrast Accessories and Ports of Other Mobile Devices 215Review Questions 222Chapter 4 Hardware and Network Troubleshooting 2254.1 Given a Scenario, Troubleshoot Common Problems Related to Motherboards, RAM, CPU, and Power with Appropriate Tools 2274.2 Given a Scenario, Troubleshoot Hard Drives and RAID Arrays with Appropriate Tools 2384.3 Given a Scenario, Troubleshoot Common Video, Projector, and Display Issues 2454.4 Given a Scenario, Troubleshoot Wired and Wireless Networks with Appropriate Tools 2504.5 Given a Scenario, Troubleshoot and Repair Common Mobile Device Issues While Adhering to the Appropriate Procedures 2644.6 Given a Scenario, Troubleshoot Printers with Appropriate Tools 275Review Questions 284Part II CompTIA A+ 220 ]902 287Chapter 5 Windows Operating Systems 2891.1 Compare and Contrast Various Features and Requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, and Windows 8.1) 2931.2 Given a Scenario, Install Windows PC Operating Systems Using Appropriate Methods 3151.3 Given a Scenario, Apply Appropriate Microsoft Command-Line Tools 3251.4 Given a Scenario, Use Appropriate Microsoft Operating System Features and Tools 3381.5 Given a Scenario, Use Windows Control Panel Utilities 3631.6 Given a Scenario, Install and Configure Windows Networking on a Client/Desktop 3831.7 Perform Common Preventive Maintenance Procedures Using the Appropriate Windows OS Tools 397Review Questions 408Chapter 6 Other Operating Systems and Technologies 4112.1 Identify Common Features and Functionality of the Mac OS and Linux Operating Systems 4142.2 Given a Scenario, Set Up and Use Client-Side Virtualization 4332.3 Identify Basic Cloud Concepts 4352.4 Summarize the Properties and Purpose of Services Provided by Networked Hosts 4382.5 Identify Basic Features of Mobile Operating Systems 4412.6 Install and Configure Basic Mobile Device Network Connectivity and E-mail 4452.7 Summarize Methods and Data Related to Mobile Device Synchronization 456Review Questions 461Chapter 7 Security 4633.1 Identify Common Security Threats and Vulnerabilities 4663.2 Compare and Contrast Common Prevention Methods 4773.3 Compare and Contrast Differences of Basic Windows OS Security Settings 4893.4 Given a Scenario, Deploy and Enforce Security Best Practices to Secure a Workstation 4983.5 Compare and Contrast Various Methods for Securing Mobile Devices 5023.6 Given a Scenario, Use Appropriate Data Destruction and Disposal Methods 5093.7 Given a Scenario, Secure SOHO Wireless and Wired Networks 512Review Questions 518Chapter 8 Software Troubleshooting 5214.1 Given a Scenario, Troubleshoot PC Operating System Problems with Appropriate Tools 5234.2 Given a Scenario, Troubleshoot Common PC Security Issues with Appropriate Tools and Best Practices 5404.3 Given a Scenario, Troubleshoot Common Mobile OS and Application Issues with Appropriate Tools 5494.4 Given a Scenario, Troubleshoot Common Mobile OS and Application Security Issues with Appropriate Tools 556Review Questions 562Chapter 9 Operational Procedures 5655.1 Given a Scenario, Use Appropriate Safety Procedures 5675.2 Given a Scenario with Potential Environmental Impacts, Apply the Appropriate Controls 5745.3 Summarize the Process of Addressing Prohibited Content/Activity and Explain Privacy, Licensing, and Policy Concepts 5815.4 Demonstrate Proper Communication Techniques and Professionalism 5855.5 Given a Scenario, Explain the Troubleshooting Theory 591Review Questions 595Appendix Answers to Review Questions 597Index 609
