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Contents
HESSELBEIN & COMPANY FRANCES HESSELBEIN 4 Celebrating 25 Years Inspiration and encouragement for young leaders SANTO D. MARABELLA 7 Serving Our Employees and Volunteers: Teaching, Mentoring, andSpirit-Building in the Workplace Become your organization s CSO chief spirit officer JOYCE ROCHE 13 Conquering Impostor Syndrome: Lessons from Female and MinorityBusiness Leaders Be an inspiration to others who are struggling with self-doubt USMAN A. GHANI 19 Meeting Metaphors: Leaders Discern the Baleful and BenignInfluences of Their Metaphors Silences also speak ALAN MILLER 27 What CEOs Can Learn from Great Military Men No general can fight without an army EXECUTIVE FORUM JOHN P. KOTTER 32 Capturing the Opportunities and Avoiding the Threats of RapidChange The way forward is almost back to the future JOSH LINKNER 38 The Rise, Fall, and Reinvention of Detroit: What My Hometown Meansfor Your Business It s crucial to keep the big picture in mind CHRISTOPH LUENEBURGER 43 The Three Virtues of Failure Honing energy, resilience, and openness JUDITH E. GLASER 49 Vital Instincts: The DNA of Healthy Conversations Our brains disconnect during conversations every 12 to 18seconds SIMON COHEN 55 Leading Your Company to the Next Level The day you stop growing is the day you start dying FROM THE FRONT LINES Star Performers: Who They Are and What They Do 60 Performance is not an individual endeavor Passion for Work: What Does It Really Mean? 61 A powerful force in a wide variety of occupations
