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Full Description
Make competitive intelligence part of your business practice and be on the cutting edge
Competitive intelligence is the art of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors, individuals, concepts, information, ideas, or data needed to support executives and managers in making strategic decisions for an organization. Competitive Intelligence For Dummies introduces you to this fascinating subject and gives you the tools you need to incorporate it into your business decision-making process.
Conducted within an organization, competitive intelligence serves as a catalyst in planning and strategic growth. It is part of the value chain that converts gathered data to actionable information that results in strategic decisions. Competitive Intelligence For Dummies helps readers gather valuable information on the competition, the operational environment, and the target customer. It also explains how to carefully analyze and use this information in decision making processes to gain market share and stay on the cutting edge of an industry.
Whether you are just starting a business, venturing into new areas with your existing company, or looking to gain ground on a key competitor, Competitive Intelligence For Dummies gives you insight on how to gather valuable information on not only your competitors, but on your market and key customer base. * Gets you up to speed on how to locate, collect, and process competitive intelligence * Shows you how to carefully analyze competitive intelligence and disseminate it throughout your organization * Illustrates how competitive intelligence can help you gain market share
If you're a business owner, analyst, manager, or researcher, Competitive Intelligence For Dummies gives you and your business an edge.
Contents
Introduction 1
Part IGaining Information Advantage 7
Chapter 2: Getting Started with CI 29
Chapter 3: Doing Competitive Intelligence on a Low Budget 49
Chapter 4: Addressing Legal and Ethical Issues 63
Part II: Gathering, Confirming, and Organizing Relevant Data 79
Chapter 5: Gathering Intelligence from Internal Resources 81
Chapter 6: Exploring External Sources for Valuable CI Information 99
Chapter 7: Tapping the Power of Experts and Expert Panels 125
Chapter 8: Tuning In to the Silent Conversation with Intuitive Listening 141
Chapter 9: Validating and Organizing Data for Analysis 159
Part III: Turning Data into Meaningful Intelligence 175
Chapter 10: Intelligence Analysis 101 177
Chapter 11: Applying Advanced Intelligence Analysis Techniques 195
Chapter 12: Profi ling the Competitor CEO 217
Chapter 13: Creating Competitor Profiles 233
Chapter 14: Spotting and Forecasting Industry Trends 249
Part IV: Getting Support for Intelligence Dissemination and Implementation 265
Chapter 15: Overcoming Barriers to Change 267
Chapter 16: Shepherding CI Information through Your Organization 285
Chapter 17: Perfecting and Promoting CI 299
Chapter 18: Defending against Competitor Intelligence 315
Part V: The Part of Tens 325
Chapter 19: Ten Questions to Help You Assess CI's Effectiveness 327
Chapter 20: Ten Actions a CEO Can Take to Bolster CI's Impact 333
Chapter 21: Ten Signs Your Organization Is in Trouble 339
Index 345



