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Full Description
Grounded in psychology research but with a practical focus on organizational behavior issues, Group Dynamics for Teams, Seventh Edition helps readers understand and participate in teams more effectively in day-to-day work.
Contents
New to This Edition
Acknowledgments
About the Authors
Introduction
Part I: Foundations of Teamwork
Chapter 1: Understanding Teams
1.1 Why Groups and Teams Matter
1.2 Defining Groups
1.3 Defining Teams
1.4 Why Organizations Use Teams
1.5 Purposes and Types of Teams
1.6 History of Teams and Group Dynamics
Summary
Discussion Questions 1
Team Leadership Challenge 1
Survey: Attitudes Toward Teamwork
Activity: Working in Teams
Chapter 2: Building Team Success
2.1 Components of Team Success
2.2 Inputs: Conditions for Team Success
2.3 Teamwork Processes and Emergent States
2.4 Outputs: Defining Team Success
2.5 The IMOI Model of Teamwork
2.6 Using Teams in the Workplace
Summary
Discussion Questions 2
Team Leadership Challenge 2
Activity: Understanding Team Success
Chapter 3: Navigating the Team's Lifecycle
3.1 Models of Group Development
3.2 Group Socialization
3.3 Coordinating Structures: Goals, Roles, and Norms
3.5 Application: Jump-Starting Project Teams
Summary
Discussion Questions 3
Team Leadership Challenge 3
Activity: Observing Team Development
Activity: Developing a Team Charter
Part II: Dynamics Of Teamwork
Chapter 4: Affective, Motivational, and Cognitive Dynamics
4.1 The Dynamic Nature of Emergent States
4.2 Affective Dynamics
4.3 Motivational Dynamics
4.4 Cognitive Dynamics
4.5 Adapting to Changing Dynamics
Summary
Discussion Questions 4
Team Leadership Challenge 4
Activity: Tracking Team Dynamics
Chapter 5: Cooperation and Competition
5.1 Cooperation and Competition
5.2 Divers of Cooperation and Competition
5.3 Strategies for Managing Cooperation and Competition
Summary
Discussion Questions 5
Team Leadership Challenge 5
Survey: Cooperative, Competitive, or Individualistic Orientation
Activity: Understanding Competitive Versus Cooperative Goals
Chapter 6: Team Communication
6.1 Communication in Teams
6.2 Effective Communication Practices
6.3 Managing Emotions
6.4 Facilitating Team Meetings
Summary
Discussion Questions 6
Team Leadership Challenge 6
Survey: Team Emotional Intelligence
Activity: Observing Communication Patterns in a Team
Part III: Challenges And Growth in Teams
Chapter 7: Managing Conflict
7.1 The Nature of Conflict
7.2 Types of Conflict
7.3 Conflict Management Styles
7.4 Situational Factors Shaping Conflict
7.5 Engaging in Conflict
7.6 Principled Negotiation
Summary
Discussion Questions 7
Team Leadership Challenge 7
Survey: Conflict Management Styles
Activity: Observing Conflict Management Styles
Chapter 8: Social Influence and Power
8.1 Understanding Social Influence and Power
8.2 Social Influence
8.3 Types of Power and Influence Tactics
8.3 Power Dynamics and Imbalance
8.4 Responses to Power and Influence
8.5 Empowerment
8.6 Application: Communicating Assertively
Summary
Discussion Questions 8
Team Leadership Challenge 8
Activity: Using Power Styles—Passive, Aggressive, and Assertive
Chapter 9: Decision Making
9.1 Decision Making in Teams
9.2 Deciding How to Decide: Evaluating Decision-Making Approaches
9.3 Individual Decision Making
9.4 Group Decision Making
9.5 Crowd Platforms and Artificial Intelligence
Summary
Discussion Questions 9
Team Leadership Challenge 9
Activity: Making Consensus Decisions
Activity: Using AI to Augment Group Decision Making
Chapter 10: Leadership and Followership
10.1 Defining Leadership
10.2 Leadership Emergence
10.3 Models of Effective Leadership
10.4 Team Leadership
10.5 Followership
Summary
Discussion Questions 10
Team Leadership Challenge 10
Survey: Leadership Styles
Activity: Exploring Leadership Perceptions
Chapter 11: Problem Solving
11.1 Defining and Navigating Problems
11.2 Descriptive Approach: How Teams Typically Solve Problems
11.3 Rational Problem Solving: How Teams Should Solve Problems
11.4 Application: Constructing a Shared Mental Model Through Process Mapping
Summary
Discussion Questions 11
Team Leadership Challenge 11
Activity: Using Problem-Solving Techniques
Chapter 12: Creativity, Innovation, and Design Thinking
12.1 The Process of Creativity and Innovation
12.2 Promoting Team Creativity and Innovation
12.3 Overview of Design Thinking
12.4 The Design Thinking Process
Summary
Discussion Questions 12
Team Leadership Challenge 12
Activity: Redesigning the Office Hours Experience Using Design Thinking
Chapter 13: Diversity and Inclusion
13.1 The Importance of Diversity
13.2 Difference and Diversity
13.3 Information Processing: The Promise of Cognitive Diversity
13.4 Social Categorization Processes
13.4 Supporting Diversity and Inclusion
Summary
Discussion Questions 13
Team Leadership Challenge 13
Survey: Work Group Inclusion
Activity: Exploring Cognitive Diversity and Information Elaboration
Part IV: Organizational Context of Teams
Chapter 14: Team, Organizational, and National Culture
14.1 What Is Culture?
14.2 Team Culture
14.3 Organizational Culture
14.4 National Culture
14.5 Multinational Teamwork
Summary
Discussion Questions 14
Team Leadership Challenge 14
Activity: Developing Your Team Culture
Activity: Evaluating Cross-Cultural Dynamics in American Factory
Chapter 15: Virtuality and Teamwork
15.1 Virtuality and Virtual Teams
15.2 Using Collaboration Technologies
15.3 Distance
15.4 Managing Virtual and Hybrid Teams
Summary
Discussion Questions 15
Team Leadership Challenge 15
Activity: Developing Norms for Virtual Teams
Activity: Navigating Communication Challenges in Virtual Teamwork
Chapter 16: Evaluating and Rewarding Team Performance
16.1 Performance and Performance Management
16.2 Planning Performance
16.3 Monitoring Performance
16.4 Reviewing Performance
16.5 Rewarding Performance
16.5 Improving Performance Management Systems
Summary
Discussion Questions 16
Team Leadership Challenge 16
Survey: Individual Versus Team Rewards
Activity: Evaluating and Rewarding a Project Team
Activity: Team Halo Effect
Chapter 17: Team Development Interventions
17.1 Defining Team Development Interventions
17.2 Team Building
17.3 Designing Team Training Programs
17.4 Specialized Types of Training
Summary
Discussion Questions 17
Team Leadership Challenge 17
Activity: Conducting a Needs Analysis
Activity: Team Building Facilitation
Appendix: Guide to Student Team Projects
References
Index
