Full Description
Social scientists have shown ongoing interest in how they can contribute to the use, design, operation, and implementation of technology. Substantial funding and research have supported empirically-based fieldwork that has led to important developments across various industrial and practical settings.
Sociology has maintained a long-standing interest in technology, attempting to address its social foundations. This development coincides with growing interest from computer systems developers in sociology's potential contributions to systems development. By emphasizing principles developed within ethnomethodology and conversation analysis, Technology in Working Order (originally published in 1993, now with a new preface) demonstrates how sociology can examine technology as a socially organised domain of activity.
The volume brings together original research with direct relevance to industrial developments. Topics range from introducing technology into the work of air traffic controllers and police officers, to studies of simulated human-computer interaction and the use of 'intelligent machines' in medical settings.
Contents
Part 1: Analytic orientations Introduction 1. The curious case of the vanishing technology Part 2: Introducing technology into the work setting Introduction 2. Disembodied conduct: interactional asymmetries in video-mediated communication 3. The use of 'intelligent' machines for electrocardiograph interpretation 4. The police and information technology 5. Taking the organisation into accounts Part 3: Work practices in the use of technology Introduction 6. Technologies of accountability: of lizards and aeroplanes 7. 'What a f-ing system! Send 'em all to the same place and then expect us to stop 'em hitting': making technology work in air traffic control Part 4: Design and implementation Introduction 8. Working towards agreement 9. The mainstreaming of a molecular biological tool: a case study of a new technique Part 5: Human-computer interaction Introduction 10. System use and social organisation: observations on human-computer interaction in an architectural practice 11. We're off to ring the wizard, the wonderful wizard of oz 12. The turing text and language skills
