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Full Description
Trust Gap in Negotiation explores how dialogue bridges the divide between fear and inspiration, silence and courage, and pretence and authentic leadership. It offers practical tools to navigate change and build sustainable prosperity through transparent communication.
Drawing upon the author's years of consulting expertise, readers will gain a framework for addressing the five exposures of change: how fear reveals inspiration, silence uncovers courage, true leaders stand apart from pretenders, fate gives way to intentional design, and experience develops essential skills. This book provides 35 best practices in the "Dialogue Leader's Toolbox" appendix for managing complex change effectively.
This text is designed for organisational leaders, change managers and business professionals. It's particularly valuable for executives and team leaders working across cultural boundaries.
Contents
About the author ix
Preface xi
Acknowledgements xv
Introduction: mistrust exposes problems: life won't work out as you expected 1
1 Fear exposes inspiration 12
2 Silence exposes courage 30
3 Leaders expose pretenders 52
4 Fate exposes design 70
5 Experience exposes skill 83
Epilogue: dialogue exposes solutions 91
Appendix: change leaders' toolbox 96
Index 121
Index
