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Full Description
Trust and Human Resource Management: Navigating Human Capital in the Age of Transformation explains why trust has become one of the most practical "must-haves" for managing people today. As work is reshaped by digital platforms, data analytics, and AI tools, employees increasingly experience HR through systems and algorithms as much as through managers. This book shows how trust is built—or damaged—through everyday HR decisions such as hiring, performance evaluation, rewards, development, and the handling of conflict, and why trust matters for engagement, well-being, innovation, and retention.
Bringing together international authors from Europe, the UniteFd States, and Asia, the chapters combine clear conceptual frameworks with evidence from surveys, comparative analyses, and real organizational cases. The volume covers timely topics including trust in AI-supported recruitment and selection, the role of HR in cybersecurity and information security staffing, stress during digital transformation, cross-cultural and generational differences in trust, and trust in automated work environments. It also highlights risks linked to surveillance and opaque decision-making and offers practical guidance on transparency, communication, employee involvement, and responsible data use.
Written for non-specialists as well as scholars, the book provides a global, future-oriented map for designing HR practices that are both effective and trustworthy in an era of rapid change.
Contents
Part I: Trust, Human Capital, and Organizational Culture 1. Trust in HRM: Conceptual Foundations and an Integrative Framework 2. Human Capital as Cyber Capital: HRM's Strategic Role in Digital Resilience 3. The trust of the young generation in recruitment on online platforms 4. The Occupational Stress During Digital Transformation: What About the Reciprocal Trust Relationship Between Managers and Employees? 5. Human and Technology: Trust in an Automated Work Environment 6. Building the Invisible Bond in Organizations: Trust as the Cornerstone of Strategic HR 7. The Indirect Path to Innovation: How Transformational Leadership, Innovation Climate, and Social Support Foster Innovative Work Behavior 8. From Fit to Innovation: Organizational Trust and Justice as Catalysts in the Workplace 9. Human capital and trust as adaptation factors in the green transformation for sustainable development 10. Trust and Pre-Employment Background Checks when Onboarding and Maintaining Information Security and Cybersecurity Staff 11. Trust and Task Delegation in Agricultural Labor Management: Evidence from Polish Farms Part II: Trust in Global HRM, AI, and the Future Workforce 12. The Role of Artificial Intelligence in Enhancing Recruitment and Candidate Selection Processes 13. Trust in Cross-Cultural Human Resource Management: A Comparative Literature-Based Analysis of Ghana and Europe 14. Trust in AI Technologies Among Hotel Managers: Implications for the Hospitality Industry 15. Use of AI for Personalized Employee Development 16. Generation Z: New issues and challenges of organizational trust management 17. Trust as a Challenge and Solution in Building Innovativeness and Future-Proof Core Competences in Organizations (HRM) 18. A Case of Two-Level, Network Reciprocal Trust: Leadership, Innovation, Teamwork, and Hope. Thought-After a Class at Harvard Business School 19. The effect of AI application on employees' well-being and performance: The mediating role of trust in AI
