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Full Description
The Role of Emotional Intelligence and Artificial Intelligence in Organizations analyzes the synergistic relationship between two revolutionizing forces EI and AI in determining the future of work and leadership. The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness.
Combining psychology, technology, and organizational strategy, the book is a perfect fit for business leaders, HR professionals, organizational psychologists, scholars, and students of management and leadership. It delves into how bringing EI and AI together can lead to resilient, adaptive, and innovative workplace cultures.
Through practical examples, case studies, and research-driven insights, readers will learn how to balance emotional intelligence with technological progress to improve collaboration, leadership performance, employee engagement, and ethical AI implementation. The book also tackles issues like digital exhaustion, AI bias, and upholding human values in automated settings.
Readers will receive actionable tools and strategic advice to navigate an ever-changing organizational environment ensuring both technological advancement and emotional health are given priority for long-term success.
Contents
Chapter 1: The Roles of Artificial Intelligence and Emotional Intelligence in Marketing Organizations Chapter 2: PLS Algorithm for Personal Traits of Leaders and Innovative Behaviour of Lecturers in Organizations Chapter 3: Determinants of emotional attachment to a tourist destination: A qualitative analysis using Generative AI and bibliometric analysis Chapter 4: The Interplay of Artificial Intelligence and Human-Centered Management Practices Chapter 5: Empathy Meets Algorithms: Building Human-Centric Workplaces with Emotional and Artificial Intelligence Chapter 6: Modeling Emotional Intelligence and Organizational Ambidexterity among Academic Leaders in Higher Education Institutions Chapter 7: Unlocking the Potential of Emotional Intelligence in Higher Education Institutions Chapter 8: Strategies for Leaders To Harness Both Emotional Intelligence (EI) And Artificial Intelligence (AI) For Organizational Growth Chapter 9: Hearts and algorithms: A rhapsody of emotions and codes in organizational dynamics Chapter 10: Leveraging Emotional and Artificial Intelligence for Sustainable Customer Retention: Developing a hybrid framework for analytics Chapter 11: Strengthening Africa's Economy With Emotional Intelligence And Artificial Intelligence Chapter 12: Encouraging organizations to embrace El and Al for sustainable success Chapter 13: The limitations and risks associated with combining emotional intelligence (EI) and artificial intelligence (AI) in organizations