Full Description
This book provides a comprehensive guide to consumer Alternative Dispute Resolution (ADRs) and the unconventional challenges they pose for emerging economies, aiming to advance their growth within developing nations.
Written in response to the increasing number of transactions between consumers and traders in the digital age, and the accompanying rise in consumer disputes, the book details ADR systems which have come to the fore to settle complaints. Covering ADR techniques including arbitration, mediation and ombudsman services, it provides a guide to efficient dispute resolution and its application to emerging economies worldwide. The book also examines the role of technology in shaping ADR processes, given the prevalence of digital transactions in consumer markets.
Thoughtfully explaining the challenges faced in implementing these systems suggests how governments and businesses can encourage the use of ADR, alongside providing practical case studies detailing past integrations into emerging economies.
Practical, thorough, and internationally focused, this book will be of interest to researchers in the fields of dispute resolution, consumer law, and technology.
Contents
1. Introduction
2. Consumer ADR in the EU
3. Consumer ADR in the UK
4. Consumer ADR in Turkey
5. Consumer ADR in Chile
6. Consumer ADR in Georgia
7. Consumer ADR in China
8. Consumer ADR in Romania
9. Consumer ADR in the Kingdom of Saudi Arabia
10. Consumer ADR in South Africa
11. Consumer ADR in India
12. Consumer ADR in Brazil
13. Consumer ADR in Malaysia
14. Consumer ADR in the United Arab Emirates
15. Consumer ADR in Nigeria
16. Consumer ADR in Pakistan
17. Concluding Remarks and The Way Forward
