Full Description
This timely volume offers an international and cross-disciplinary examination of risk and crisis communication theory and practice in Europe.
Placing the rapidly developing field of risk and crisis communication within the context of a Europe in flux - experiencing the amplification of the refugee crisis, Brexit, increasing terrorist attacks, a heightened awareness of the climate crisis, and the COVID-19 pandemic - a cross-continental team of experts explore these developments from a theoretical and practical standpoint. Drawing connections between culture, digital technology, identity, public health, politics, and industry, the analysis offers a multitude of perspectives from across the continent and provides ways ahead for the field of risk and crisis communication.
This exciting and innovative volume will interest scholars and students of risk and crisis communication, media studies, political communication, public relations, political studies, and international relations.
Chapter 5 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license
Contents
Introduction
Part 1: An Evolving Field - Risk and Crisis Communication in Europe
Chapter 1: A Multi-Motive Risk Communication Model for "Making" Crisis Preparedness
Chapter 2: Marrying Crisis Preparation and Strategic Planning: Definitions and Challenges in Business Practice
Chapter 3: "Sharing is Preparing": The Role of Information-Sharing in Collective Crisis Sensemaking During the July 22 Terror Attack in Oslo
Chapter 4: A Caring Framework for Crises and Disasters
Chapter 5: The Agents of Resilience: Generativity and Durability of Digital Platforms in Crisis-to-Crisis Transition
Chapter 6: Bridging theory and practice through crisis simulation: A framework designed to address the current development of risk assessment and crisis communication in Romania
Chapter 7: Coordination in Multi-Crises: The German Aviation Industry
Chapter 8: The Arcadia Crisis Postmortem: Lessons Learned for the Fashion Industry in Stakeholder Relationship Management and Value Co-Creation
Chapter 9: Managing a Legitimacy Crisis: Airline Sensemaking in the Context of Flight Shame
Part 2: Lessons Learned from COVID-19 for Risk and Crisis Communication in Europe
Chapter 10: Translating Research to Practice: Identifying Best Practice in Pandemic Communication
Chapter 11: Communication Inequality of Ethnic Groups in Public Health Crisis: State of the Art and Model of Community-Based Crisis Response
Chapter 12: How to do Evidence-Informed Risk Communication During an Emergency: Experiences from a Pandemic
Chapter 13: The Role of Culture in Risk and Crisis Communication Management: The Case of Switzerland and the Governmental Communication during the COVID-19 Pandemic
Chapter 14: The Finnish Government's Strategic Ambiguity in COVID-19 Pandemic Communication: A Case Study
Chapter 15: The COVID-19 Pandemic in the Polish and British Media: A Content Analysis
Chapter 16: Information Seeking Repertoires in Migrant-Dense Swedish Suburbs During the COVID-19 Pandemic
Chapter 17: Understanding What is at Stake: Challenges and Opportunities for Corporate Communication during the COVID-19 Crisis
Chapter 18: Internal Crisis Communication and the COVID-19 Pandemic: Heading Towards a New Future?
Chapter 19: COVID-19 Communication in Portugal: Exploring the Relationships Between Sources of Information and Citizens' Trust in Governmental Risk and Crisis Communication
