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Full Description
This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice.
The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers:
Strategy development
Organisational design
Space planning
Building projects
Optimisation
The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.
Contents
Preface Forewords Abbreviations Contributors Acknowledgements INTRODUCTION ? PART A: GUIDE TO FM TOOLS Introduction to part A A.I Strategy Development 1. Scenarios for FM in the future (B.34) 2. Adaptation between FM product and process (B.26) 3. Strategies for sustainable FM (B.6) 4. Drivers for innovation in services (B.14) A.II Organisational Design 5. Organisation of FM in relation to core business (B.31) 6. Collaboration with external providers (B.19) 7. Capacity building in FM organisations (B.7) 8. Establishing property centres (B.33) A.III Space Planning 9. Typology of office workplaces (B.1) 10. Value based space optimisation (B.4) 11. How to share space (B.5) 12. Creativity and facilities (B.2) A.IV Building Project 13. Usability briefing (B.3) 14. Climate change and buildings (B.8) 15. Sustainability building renovation (B.10) 16. Maturity model for strategic partnerships (B.20) 17. From FM to building (B.21) A.V Optimisation 18. FM as creator of added value (B.29) 19. Collaboration on value creation in FM innovation (B.16) 20. Personas as basis for service innovation (B.17) 21. Energy efficient FM (B.11) 22. How IT provides added value for FM (B.28) PART B: MODELS, METHODS AND TOOL Introduction to part B B.I Facilities that support users and activities 1. Typology of office workplaces - Juriaan van Meel
Creativity and facilities - Birgitte Hoffmann
Usability briefing - Aneta Fronczek-Munter
Value
