Full Description
A focus on intentional communication, team building, and relational maintenance.This text is designed to help form and maintain palliative care teams that survive and thrive. Whether you are starting a new team or hoping to help an existing team, this text addresses aspects of team players, leadership, meetings, organizational culture, and self- and team-care through a combination of empirical data and real voices from health care professionals in palliative care practice. By focusing on the individual professional in relation to team health and success, this text shows how to develop high quality, high-performing palliative care teams.
Perfect for both students and the working professional, this text is useful at any time in your career or your team's development. It explores the types of providers involved in palliative care, their roles, possible conflicts, and the opportunity to amplify their work as a team while overcoming the stigma that may be attached to palliative care. This book focuses on the foundational role of communication in leadership, team building, and the delivery of patient care. Designed to provide workable solutions to challenges such as poor team design, siloing, and faulty communication, it provides suggestions that can be implemented immediately by your palliative care team. This focus allows health care professionals who are passionate about palliative care to grow into high functioning teams with a focus on excellent patient care.
Key Features:
Satisfactory and Unsatisfactory Palliative Care Experiences
Stories from nurses, social workers, chaplains, physicians, pharmacists, executives, patients, and families
Pearls from the Field: Provider and team takeaways
Best practices of team leaders
Tips for individuals and teams to communicate with other providers, departments, and senior leadership
Discusses how to improve short-term and long-term functionality
Outlines the predictors of burnout for palliative care professionals and teams
Self-care and team-care suggestions
Combines up-to-date research and theory in an accessible writing style
Contents
Chapter 1: Why We Need to Talk about Practitioners, Teams, and Communication in Palliative Care
I. Need for palliative care communication book
II. Introduction (and rationale for need) to the rest of the book
III. Pearls from the Field: Provider and team takeaways
Chapter 2: Who are the Players? Exploring the Various Types of Palliative Care Providers
I. Introduction
II. Primary vs. Palliative Care
III. Who are the palliative care specialists?
IV. Role clarity
V. Power differentials
VI. Pearls from the Field: Provider and Team Takeaways
Chapter 3: Teams: Purpose and Processes
I. Teamwork on PCTs—importance for patient care
II. Moving from I to We: Team models
III. Team Formation and Maintenance
IV. Pearls from the field
Chapter 4: Leading Teams
I. Best practices of team leaders
II. Importance of team leaders
III. Modeling intentional relational communication
IV. How to communicate like a leader
V. Team growth
Chapter 5: Team Meetings
I. Team meetings as goal coordination
II. Setting up structures and norms for successful team meetings
III. Types of meetings
IV. Direct vs. indirect communication
V. Virtual vs. Face to face teamwork
VI. Family meetings
VII. Pearls from the field
Chapter 6: Occupational Culture: Understanding the Role and Stigma of Palliative Care within Medicine and Organizational Contexts
I. Occupational Culture
II. Occupational impact on interdisciplinary collaboration
III. Tensions between PC providers and other medical providers
IV. Organizational and community challenges for PCTs
V. The role of storytelling in creating meaning and handling challenges
VI. Pearls from the field
Chapter 7: Self-care in Emotional Labor Intensive Positions
I. Palliative care as intense emotional labor
II. Compassion
III. Self-care
IV. Balancing your needs in an team environment
V. Building continual self-care into team processes
VI. Pearls from the field
