Generations at Work : Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace （2ND）

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Generations at Work : Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace （2ND）

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  • 製本 Paperback:紙装版/ペーパーバック版／ページ数 304 p.
  • 言語 ENG
  • 商品コード 9780814432334
  • DDC分類 658.3

Full Description

Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences.

By exploring the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.

Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers:

in-depth interviews with members of each generation,
tips on best practices from companies successfully bridging the generation gap,
and a mentorship field guide to help you support the youngest members of your team.

Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

Contents

Contents



Introduction: The New Economic Reality and the

Cross-Generational Workplace


PART 1

Dynamics of the Multigenerational Workplace

1 A New Chapter in the Cross-Generational Workplace

2 The Traditionalists: What Will the Colonel Do Now—

Work? Retire? Consult?

3 The Baby Boomers: Retirement Postponed

4 The Gen Xers: Survivalists in the Workplace

5 The Millennials: Be Careful What You Ask For

6 The Global Workforce: Generations Around the World


PART 2

Where Mixed Generations Work Well Together

7 The ACORN Imperatives and Three Companies That

Bridge the Gaps

8 Company Best Practices and Other Great Ideas



PART 3

The Interviews



9 From the CEO's Perspective

10 From the Trenches



PART4

Articles

11 Here Come the Millennials

Ron Zemke

12 Younger Boss and Older Worker

Claire Raines

13 A Field Guide to Mentoring Millennials

Bob Filipczak

14 Emerging Media and the Workforce

Bob Filipczak



Appendix 287

Inventory: How Cross-Generationally Friendly Is Your Work

Group, Department, Business, or Organization?



Endnotes



Acknowledgments



Index



About the Authors