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Full Description
People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than others. But what many don't know is that the mysterious quality known as influence can be learned and developed by anyone. Readers will discover how to develop the most important attributes necessary for influence trustworthiness, reliability, and assertiveness and find out how to move beyond being passive participants in their work lives, and gain the cooperation and attention of those who matter most.
Contents
CONTENTS Preface v Chapter 1 Influence, Power, and Persuasion 1 Chapter 2 The Foundation of Influence 10 Chapter 3 Tactics 23 Chapter 4 Applying Influence Down and Sideways 52 Chapter 5 Influencing Your Boss 73 Chapter 6 The Ethics of Influence 83 Glossary 95 Selected Reading 99 Index 101
