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Full Description
Respond quickly and effectively to workplace trauma
For years, employee assistance programs have been providing critical incidence stress management services to employees who have been involved in, or witness to, workplace fatalities and accidents that are likely to traumatize workers and affect quality of work and increase sick leave and health claims. Workplace Disaster Preparedness, Response, and Management presents successful strategies for rapid response to episodes of workplace violence, natural disasters, and acts of terrorism that have become all-too-common occurrences in the workplace.
Workplace Disaster Preparedness, Response, and Management is a must read for professionals in the business of providing crisis response services and for employers responsible for planning and coordinating organizational responses to disasters. This unique book presents first-hand accounts from EAP program managers, Critical Incident Stress Management (CISM) professionals, and crisis managers on their trauma response techniques and from health professionals involved in the aftermath of Hurricane Katrina and the Sept. 11 attacks on the World Trade Centers and the Pentagon.
Workplace Disaster Preparedness, Response, and Management examines:
similar and dissimilar experiences of EAP professionals in responding to large scale traumatic events
using military models in trauma response
managing trauma in the South African mining industry
trauma response techniques in high risk work settings
compassion fatigue among professional helpers
how various types of industries handle critical incidents
EAP responses to natural disasters
repetitious violence in the workplace
organizational crisis intervention
and much more
Workplace Disaster Preparedness, Response, and Management also includes Bern Beidel's first-person account as EAP Director for the United States House of Representatives of the response to anthrax contamination in mailrooms and office buildings in the nation's capital.
Contents
About the Contributors
Preface: Rapid Response to Workplace Disasters Is an EAP Essential
Employee Assistance Program Responses to Large Scale Traumatic Events: Lessons Learned and Future Opportunities (Rich Paul and Christina Thompson)
Responding to Workplace Terrorism: Applying Military Models of Behavioral Health and Public Health Response (David M. Benedek, Robert J. Ursano, Carol S. Fullerton, Nancy T. Vineburgh, and Robert K. Gifford)
Case Studies of Federal Occupational Health's EAP Responses to Natural Disasters (Diane Stephenson and Dorothea U. Schneider)
An Integrated Approach to Expand One Federal Government EAP's Role Beyond Disaster Response (Bernard E. Beidel)
Managing the Trauma of Community Violence and Workplace Accidents in South Africa (R. Paul Maiden and Lourens Terblanche)
Resiliency in the Aftermath of Repetitious Violence in the Workplace (Sally Bishop, Bob McCullough, Christina Thompson, and Nakiya Vasi)
Strategic Specialty Partnerships: Enabling the EAP for Evidence Informed Best Practices in Workplace Crisis Response (Bob VandePol, Richard Gist, Mark Braverman, and Lyle Labardee)
Compassion Fatigue, Compassion Satisfaction, and Burnout: Reactions Among Employee Assistance Professionals Providing Workplace Crisis Intervention and Disaster Management Services (Jodi M. Jacobson)
Workplace Crisis Intervention: A Systematic Review of Effect Sizes (George S. Everly, Jr., Martin F. Sherman, Amy Stapleton, Daniel J. Barnett, Girish S. Hiremath, and Jonathan M. Links)
Responding in Times of CrisisAn Exploratory Study of Employer Requests for Critical Incident Response Services (Kristina L Greenwood, Gosia Kubiak, Laurie Van der Heide, and Nolan Phipps)
Index
Reference Notes Included
