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Full Description
From Hiring to Firing presents useful tips, advice, and information for new or experienced managers in search of an easy reference source for dealing with day-to-day management challenges. The focus of this work is the practical application of basic management theories. From Hiring to Firing walks the reader through the process of recruiting, interviewing, selecting, and orienting new employees. That is followed by ways to improve your ability to communicate effectively with those employees, motivate them, and monitor their performance. There are additional sections on giving employees feedback, reinforcing behavior, and carrying out performance reviews. This work concludes with suggestions and guidance for handling the difficult situation of poor and unacceptable performance levels that may result in termination. Each chapter includes a list of specific actions for the reader to complete in order to develop the skills discussed in the book. These "To Do Lists" relate directly to the material in the corresponding chapter and focus on applying the concepts by performing tasks to season and develop the reader's skills.
Contents
Chapter 1 Recruiting and Selecting the Best Candidate
Chapter 2 Preparing the New Employee for the Job
Chapter 3 Communicating Effectively to Ensure Understanding
Chapter 4 Leading Effective Employees
Chapter 5 Motivating People by Meeting Their Needs
Chapter 6 Reinforcing Behavior and Providing Feedback
Chapter 7 How Do I Know They are Doing a Good Job
Chapter 8 Monitoring and Documenting Performance
Chapter 9 Reviewing Performance for Improvement and Development
Chapter 10 What if the Employee is Not Performing
