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Full Description
Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules.
Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master.
Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.
Contents
Section - ONE: How the bus business works;
Section - 01: Definition of road passenger transport;
Section - 02: History, heritage, current challenges;
Section - 03: The legal and regulatory framework;
Section - 04: Planning;
Section - 05: Vehicles and fuels;
Section - 06: Operations;
Section - 07: Fares, ticketing and other revenue - turning a social service into a business;
Section - 08: Human resources case study: Metroline;
Section - TWO: Wider engagement;
Section - 09: The present and potential market for public transport;
Section - 10: Bus provision and land use planning;
Section - 11: Bus priority;
Section - 12: Planning and operating a rural bus service;
Section - 13: Further partnerships between bus operators, local authorities and employers;
Section - 14: The bus industry in Wales;
Section - 15: Working with the public;
Section - 16: The value of the bus to society;
Section - 17: Presentation;
Section - 18: The future and new technology;
Section - 19: Appendix I (by Cyril McIntyre) - Regulation of road passenger transport in the Republic of Ireland;
Section - 20: Appendix II (by Gavin Booth) - Scotland's buses;
Section - 21: Index
