Touchpoint Leadership : Creating Collaborative Energy across Teams and Organizations

Lines, Hilary/ Scholes-Rhodes, Jacqueline

Kogan Page Ltd（2013/02発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 224 p.
• 言語 ENG
• 商品コード 9780749465780
• DDC分類 658.4092

Full Description

The early 21st century has witnessed an erosion of trust in business leaders - in their capacity to deliver sustained growth and in the integrity which underpins their decisions.

In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case stories from their coaching work, the authors demonstrate how successful leaders apply touch point principles to building critical business relationships - between individuals, teams and business entities - with significant results. They provide a developmental framework through which individuals can scrutinise their own leadership, inject it with new life and meaning and release the energy and creativity necessary for collective learning and growth.

Contents

Chapter - 00: Introduction;
Chapter - 01: The case for Touchpoint Leadership;
Chapter - 02: Priming the touchpoint to become relational;
Chapter - 03: Pivotal relationships - creating value within the organization;
Chapter - 04: Transforming partnership through the touchpoint;
Chapter - 05: Building and sustaining the collaborative enterprise;
Chapter - 06: Developing touchpoint mastery