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Full Description
For anyone who coaches leaders, this book addresses the most critical issues impacting the future of leadership coaching as an organizational development initiative. It is organized around a Leadership Coaching Framework that employs a systems approach to frame the myriad issues. In addition to the introductory chapter that provides an overview of the book, the sixteen contributed chapters are grouped into three sections with the final chapter providing a review of the major themes in the volume with a discussion integrating the global discussions and future directions for leadership coaching.
Contents
Foreword xiii Allen I. Kraut Preface xvii Gina Hernez-Broome and Lisa A. Boyce The Editors xxiii The Contributors xxv Introduction: State of Executive Coaching: Framing Leadership Coaching Issues xliii Lisa A. Boyce and Gina Hernez-Broome Section One: Your Traveling Companions: Coach, Client, and Organizational Issues 1 1. Activating the Active Ingredients of Leadership Coaching 3 Sandra L. Davis and D. Douglas McKenna 2. The Coach: Ready, Steady, Go! 31 Brian O. Underhill 3. Learning to Coach Leaders 47 Robert J. Lee and Michael H. Frisch 4. Good to Great Coaching: Accelerating the Journey 83 David B. Peterson 5. The Client: Who Is Your Coachee and Why Does It Matter? 103 Anna Marie Valerio and Jennifer J. Deal 6. Maximizing Impact: Creating Successful Partnerships Between Coaches and Organizations 123 Erica Desrosiers and David H. Oliver Section Two: The Journey: Processes and Practices of Leadership Coaching 149 7. Building the Coaching Alliance: Illuminating the Phenomenon of Relationship in Coaching 151 Travis Kemp 8. Coaching Programs: Moving Beyond the One-on-One 177 Lorraine Stomski, Janis Ward, and Mariangela Battista 9. Ethics in Coaching 205 Jonathan Passmore and Lance Mortimer 10. Tools and Techniques: What s in Your Toolbox? 229 Ann M. Herd and Joyce E. A. Russell 11. E-Coaching: Accept it, It s Here, and It s Evolving! 285 Lisa A. Boyce and David Clutterbuck Section Three: Recalculating Directions: Evaluating the Effectiveness of Leadership Coaching 317 12. Evaluating the Effectiveness of Coaching: A Focus on Stakeholders, Criteria, and Data Collection Methods 319 Katherine Ely and Stephen J. Zaccaro 13. Evaluating the ROI of Coaching: Telling a Story, Not Just Producing a Number 351 Merrill C. Anderson 14. The Coaching Impact Study : A Case Study in Successful Evaluation 369 Derek Steinbrenner and Barry Schlosser 15. What Clients Want: Coaching in Organizational Context 401 Douglas Riddle and Natalie Pothier 16. New Directions: Perspective on Current and Future Leadership Coaching Issues 431 Paul Tesluk and Jeffrey Kudisch Name Index 455 Subject Index 463