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Full Description
In the past, company success was typically measured by financial indicators. Lately though, non-financial measures such as employee morale have become popular. Although there are approaches that look into quantitative and qualitative performance measures affecting company success, none of them characterize it in a holistic way, combining all the critical performance measures. This book presents a multifaceted approach that prepares engineers and future organizational leaders/managers to measure, monitor, and predict company success in a more meaningful way.
Contents
Company Success in the XXI Century. Modeling Company Success: A Novel Approach. Employee Morale: The Ferreras' Model. Modeling Quality Using Quantitative and Qualitative Performance Measures. A New Model to Evaluate and Predict Ergonomics and Safety. Profit, Productivity, and Efficiency within Company Success. A Company Success Index Model for Manufacturing Organizations. References. Appendixes.