Facilities Management and Corporate Real Estate Management as Value Drivers : How to Manage and Measure Adding Value

Anker Jensen, Per (EDT)/ van der Voordt, Theo (EDT)

Routledge（2020/12発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 346 p.
• 言語 ENG
• 商品コード 9780367736880
• DDC分類 658.2

Full Description

Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model.

The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level.

Contents

Preface

Forewords

Part I: Introductory Chapters

1. Introduction and Overall Framework

2. FM and CREM Interventions

3. Value Adding Management

4. Value Parameters

Part II: Value Parameters

5. Satisfaction

Interview 1

6. Image

Interview 2

7. Culture

Interview 3

8. Health and Safety

Interview 4

9. Productivity

Interview 5

10. Adaptability

Interview 6

11. Innovation

Interview 7

12. Risk

Interview 8

13. Cost

Interview 9

14. Value of Assets

Interview 10

15. Sustainability

Interview 11

16. Corporate Social Responsibility

Interview 12

Part III: Epilogue

17. Tools to Measure and Manage Adding Value by FM and CREM

18. Reflections, Conclusions and Recommendations