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Full Description
Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry, government, academia, and other organizational entities.
This book uses a systems-based approach to show how operational excellence can be pursued, achieved, and sustained. It offers a systems perspective for operational excellence and discusses the evolution of products from the classical operation era to present day digital operations. It covers the role of global markets on domestic operations, presents operational work design and ergonomics, and combines industrial engineering, advanced research, and practical experience.
This book is a useful guide for scholars, practitioners and those involved in engineering, management, and business fields.
Contents
Chapter 1: Classical Principles of Operations Management
Chapter 2: Digital Platforms for Operational Excellence
Chapter 3: Systems Thinking in the Digital Era
Chapter 4: Work Performance Excellence via Project Management
Appendix: Glossary of Terminologies in the Digital Era



