Full Description
This book is an authoritative discussion of user comments and moderation in digital journalism, examining how user comments have disrupted the field of journalism and how a growing number of news organizations have abandoned commenting features altogether.
Making a broad argument concerning user commentary as a manifestation of user engagement and public deliberation, User Comments and Moderation in Digital Journalism: Disruptive Engagement conceptualizes the act of commenting as interactive engagement and participation in a virtual public sphere. The book also explores the organizational policies that have the potential to disrupt - as well as improve - the quality of user discussions. Ultimately, strategies are proposed for managing and improving user comments and encouraging more productive public deliberation in digital journalism.
This engaging discussion of a key development in digital journalism is a valuable resource for academics and researchers in the areas of journalism, media and communication studies.
Contents
Chapter 1. Current Debates on User Commentary; Chapter 2. Comments as Engagement with the News; Chapter 3. Comments as Public Deliberation; Chapter 4. Anonymous Commentary; Chapter 5. Managing and Improving User Comments; Chapter 6. Where do we go from here?