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Full Description
Process Improvement and CMMI® for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and approaches for system and software measurement, testing, and improvements.
The book represents the significant cumulative experience of the authors who were among the first to introduce quality management to the software development processes. It introduces CMMI® and various other software and systems process models. It also provides readers with an easy-to-follow methodology for evaluating the status of development and maintenance processes and for determining the return on investment for process improvements.
The authors examine beta testing and various testing and usability programs. They highlight examples of useful metrics for monitoring process improvement projects and explain how to establish baselines against which to measure achieved improvements. Divided into four parts, this practical resource covers:
Strategy and basics of quality and process improvement
Assessment and measurement in systems and software
Improvements and testing of systems and software
Managing and reporting data
The text concludes with a realistic case study that illustrates how the process improvement effort is structured and brings together the methods, tools, and techniques discussed. Spelling out how to lay out a reasoned plan for process improvement, this book supplies readers with concrete action plans for setting up process improvement initiatives that are effective, efficient, and sustainable.
Contents
PART I: STRATEGY AND BASICS OF QUALITY AND PROCESS IMPROVEMENT. The Strategic Role of Systems and Software Quality. Basic Elements of Continuous Process Improvement. Part II: ASSESSMENT AND MEASUREMENT IN SYSTEMS AND SOFTWARE DEVELOPMENT. CMMI, People CMM, Personal and Team Software Process, eSCM, ITIL, and ISO Standards. System and Software Measurement Programs. Part III: IMPROVEMENTS AND TESTING OF SYSTEMS AND SOFTWARE. System and Software Development Process Improvement. System and Software Testing Strategies. System and Software Beta and Usability Programs. Part IV: MANAGING AND REPORTING DATA, AND A COMPREHENSIVE CASE STUDY. Data Reporting and Analysis. Systems Development Management Dashboards and Decision Making. A Case Study: The Journey of Systems Inc. to CMMI Level 5. Index. Each chapter begins with a "Synopsis" and concludes with a "Summary"
